Anna McCrary
Carrollton
Summary
Dynamic leadership skills with a proven track record in staff training and development, showcasing adaptability and cross-functional teamwork. Skilled in Microsoft Excel and customer relations, significantly contributing to seamless operations and positive customer experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Thai Basil Cuisine
11.2023 - 12.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Reconciled cash and credit card transactions to maintain accurate records.
Restaurant Manager
202 Bangkok Bar & Sushi Grill
09.2023 - 11.2023
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Assisted in development and implementation of new menus to offer variety and options to customers.
- Carefully interviewed, selected, trained, and supervised staff.
Camp Counselor
WinShape Camps for Girls
05.2022 - 08.2022
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
Customer Service Representative
Endless Summer Tanning
10.2021 - 05.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Gallery Assistant
Southwest Photography
05.2019 - 08.2020
- Acted as a liaison between the gallery and outside vendors, such as art framers or transportation companies, ensuring timely and cost-effective services.
- Maintained detailed artwork descriptions and artist biographies in central database to facilitate accurate delivery of information to visitors.
- Enhanced visitor experience by providing knowledgeable and friendly assistance during gallery tours and events.
Education
BBA - Business in Marketing
University of West Georgia
Carrollton, GA05-2025
Skills
- Exceptional Microsoft Excel skills
- Data entry
- Customer relations
- Marketing
- Adaptability and flexibility
- Cross-functional teamwork
- Staff training and development
Affiliations
- Phi Mu Alumni
- Member of the Daughters of the American Revolution
Certification
- Foodservice Management Professional (FMP) - National Restaurant Association.
Timeline
Restaurant Manager
Thai Basil Cuisine
11.2023 - 12.2024
Restaurant Manager
202 Bangkok Bar & Sushi Grill
09.2023 - 11.2023
Camp Counselor
WinShape Camps for Girls
05.2022 - 08.2022
Customer Service Representative
Endless Summer Tanning
10.2021 - 05.2022
Gallery Assistant
Southwest Photography
05.2019 - 08.2020
- Foodservice Management Professional (FMP) - National Restaurant Association.
BBA - Business in Marketing
University of West Georgia
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