Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anna McDaniel

Brooks

Summary

Dynamic Front of House Employee at Chic-Fil-A with a strong work ethic and proven customer service skills. Enhanced guest satisfaction through attentive service and effective problem-solving in high-pressure situations. Trained new staff, ensuring seamless integration and team collaboration while maintaining cash handling accuracy. Committed to creating positive dining experiences.

Developed strong communication and interpersonal skills in fast-paced customer service environment. Demonstrated ability to manage multiple tasks and provide exceptional service to guests. Seeking to transition into new field where these skills can be effectively utilized and expanded.

Friendly and customer-focused with natural ability to create welcoming environments. Possesses foundational knowledge of customer service principles and point-of-sale systems. Dedicated to enhancing guest experiences and maintaining positive atmosphere.

Experienced with creating positive guest interactions and maintaining welcoming environment. Utilizes effective communication and problem-solving skills to handle guest inquiries and issues. Track record of ensuring high levels of customer satisfaction and seamless daily operations.

Successful Front of House Team Member with extensive restaurant experience. Flexes easily between different positions to meet demand.

Overview

1
1
year of professional experience

Work History

Front of House Employee

Chic-Fil-A
01.2024 - Current
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Helped guests at tables when in need of assistance.
  • Contributed to team efficiency by promptly completing side work tasks during downtime periods.
  • Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
  • Balanced daily cash drawers accurately while adhering to proper cash handling procedures set forth by management.

Education

No Degree - Criminal Justice

Georgia Southern University
Statesboro, GA
05-2028

Skills

  • Strong work ethic
  • Customer service
  • Team player attitude
  • Problem-solving
  • Positive demeanor
  • Team collaboration
  • Multitasking and organization
  • Professional appearance
  • Cash handling proficiency
  • Attention to detail
  • Phone etiquette

Timeline

Front of House Employee

Chic-Fil-A
01.2024 - Current

No Degree - Criminal Justice

Georgia Southern University
Anna McDaniel