Anna McKendree
Flowery Branch
Summary
Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
5
5
years of professional experience
Work History
Server
Fish Tales Lakeside Grill
05.2018 - 10.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Picker
Anixter
06.2019 - 08.2019
- Worked fast to meet assigned daily picking quotas.
- Used RF scanners to track orders and verify accuracy.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Education
Bachelor of Science - General Studies
Indiana State University
Terre Haute, IN05.2023
Associate of Applied Science - Sports Management
South Georgia Technical College
Americus, GA05.2020
Skills
- Supply Restocking
- Order Delivery Practices
- High-Volume Dining
- Guest Relations Management
- Competitive
- Time Management
- Adaptable
- Personable and Friendly
- Mentoring
Accomplishments
- Achieved the Brenda Howell Award through effectively being a team player with a positive attitude.
- Achieved the leader of the pack award through being a team player and leader.
- Resolved product issue through team conflicts
- Achieved multiple national rankings and championships through hard work and leadership
Divison 1 Basketball Player
- Full Ride Scholarship
- Team building
- Leader
- Academic and Athletic Awards
Timeline
Picker
Anixter
06.2019 - 08.2019
Server
Fish Tales Lakeside Grill
05.2018 - 10.2023
Bachelor of Science - General Studies
Indiana State University
Associate of Applied Science - Sports Management
South Georgia Technical College
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