Summary
Overview
Work History
Education
Skills
Instagram
Timeline
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Anna Norton

Anna Norton

Acworth

Summary

Hello! I'm Anna and I'm a Cosmetology student at Chattahoochee Technical college with a passion for hair! I started working customer service at 16, and have continued developing my customer relation skills throughout each job I've had. I'm eager to watch, listen, and learn as much as I can. While I don't yet have salon experience, I'm excited to dive in! I've had a great passion for everything cosmetology related from a young age and have special interest in color/chemical services!

Overview

4
4
years of professional experience

Work History

Deli/Bakery Clerk

Kroger
09.2023 - Current
  • Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Developed strong rapport with customers and created positive impression of business.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Team Member

Inspire Brands
03.2022 - 08.2023
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong cooperative relationships with coworkers and managers.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.

Barista

Dunkin' Donuts
10.2021 - 01.2022
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Used POS system to accurately enter orders and process payments.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.

Education

Kell High School
Woodstock, GA

Master Cosmetology License - Cosmetology

Chattahoochee Technical College
Acworth
12-2025

Skills

  • Quick learner
  • Outstanding customer service
  • Relationship building
  • Creative problem solving
  • Positive and professional
  • Problem-solving
  • Adaptability and flexibility
  • Reliable and punctual
  • Professional speaking
  • Email and telephone etiquette

Instagram

My personal Instagram is @annarxhy and for photos of my work while in school @hair_by_annarxhy 

Timeline

Deli/Bakery Clerk

Kroger
09.2023 - Current

Team Member

Inspire Brands
03.2022 - 08.2023

Barista

Dunkin' Donuts
10.2021 - 01.2022

Kell High School

Master Cosmetology License - Cosmetology

Chattahoochee Technical College

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Anna Norton