Summary
Overview
Work History
Education
Skills
Timeline
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Annabelle Fulford

Monroe

Summary

Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Longhorn Steakhouse. Proven ability to engage guests and resolve concerns swiftly, enhancing overall dining experiences. Adept at multitasking in high-pressure environments while maintaining attention to detail and fostering positive relationships with customers.

Overview

7
7
years of professional experience

Work History

Server

Longhorn Steakhouse
02.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Caregiver

Great Oaks Senior Living
03.2021 - 08.2021
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.

Restaurant Team Member

Your Pie
08.2018 - 05.2020
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Trained new employees by demonstrating tasks and coaching during daily activities.

Education

Summit Academy
Monroe, GA
06-2020

Skills

  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Hospitality service expertise
  • Customer service

Timeline

Server

Longhorn Steakhouse
02.2023 - Current

Caregiver

Great Oaks Senior Living
03.2021 - 08.2021

Restaurant Team Member

Your Pie
08.2018 - 05.2020

Summit Academy

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Annabelle Fulford