Summary
Overview
Work History
Education
Skills
Timeline
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Anne Holloway

Lumpkin

Summary

Dynamic municipal administrator with a proven track record at the City of Lumpkin, excelling in records management and effective communication. Successfully implemented policies that enhanced operational efficiency and safeguarded sensitive information.

Municipal administration professional with a comprehensive understanding of city governance and clerical functions. Proven ability to manage records, support legislative processes, and handle public inquiries efficiently. Team-oriented, adaptable, and reliable in delivering consistent results. Skilled in document management, public communication, and problem-solving.

Overview

19
19
years of professional experience

Work History

City Clerk

City of Lumpkin
04.2018 - Current
  • Managed city records, ensuring timely updates and accurate documentation for public access.
  • Facilitated communication between city departments, improving interdepartmental collaboration and operational efficiency.
  • Assisted in budget prep, expenditure review, and budget administration.
  • Updated documents, such as zoning, municipal codes, and city charters.
  • Collaborated with legal counsel to review contracts and agreements, safeguarding the city's interests in all transactions.
  • Implemented records management policies that protected sensitive information while promoting accessibility for research and reference purposes.
  • Provided exceptional customer service when responding to inquiries from residents and visitors regarding city services or policies.
  • Coordinated with various city departments to compile and submit necessary reports, contributing to effective governance.
  • Maintained professional relationships with constituents, addressing concerns and providing information on local government operations.
  • Coordinated city council meetings, ensuring smooth proceedings and effective decision-making processes.
  • Monitored budget expenditures throughout the fiscal year, ensuring responsible use of taxpayer funds.
  • Supervised office staff to ensure efficient completion of daily tasks while maintaining a positive work environment.
  • Developed informative materials for public distribution, promoting awareness of municipal services and initiatives.
  • Assisted in the preparation of annual budgets, contributing to the prudent financial management of municipal resources.
  • Participated in staff training programs to continuously enhance knowledge on current best practices in municipal administration.
  • Performed routine data entry or document management.
  • Responded to in-person and telephone requests for information from the general public, attorneys, and other involved parties.
  • Updated operational records or licensing information using computer terminals.
  • Informed customers by mail or telephone of additional steps needed to obtain licenses.
  • Issued public notification of official activities or meetings.
  • Recorded and edited minutes of meetings and distributed to appropriate officials or staff members.
  • Issued various permits and licenses such as building, business licenses, and collected appropriate fees.
  • Stayed up-to-date on Georgia laws and licensing requirements to complete accurate and efficient reviews.
  • I manage the HR department for all city employees, overseeing PTO, sick leave, and insurance.
  • Currently conducting the duties of the City Manager.
  • This includes ordering all the supplies for the public works department.
  • I manage all quarterly reports for water and gas services. Additionally, I handle the audits for public works, including water, sewage, and gas.

Deputy Court Clerk

Stewart County
10.2015 - 04.2018
  • Responded to in-person and telephone requests for information from the general public, attorneys, and other involved parties.
  • Maintained current knowledge of records management industry trends to seek out improvement opportunities.
  • I handled managing the budget by monitoring expenditures, identifying areas of cost savings, and forecasting future needs.
  • Possessed and expected the highest standards of integrity, ethics, and performance from staff.
  • Ensured accuracy in official records by meticulously reviewing documentation before processing or archiving.
  • I handled the funds for several county accounts, including the Core Civic account.
  • I paid all bills for the county departments, including the Sheriff's Office, Public Works, and the courthouse.
  • Streamlined communication channels between departments, improving interdepartmental collaboration and efficiency.
  • Reviewed records management policies for compliance with state and local guidelines.

Owner/Operator Restaurant

Self-employeed
07.2011 - 05.2017
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with customers, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.

Teacher

Stewart County Schools
09.2006 - 07.2011
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child's educational journey.
  • Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
  • Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
  • Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
  • Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
  • Organized and led educational field trips that complemented classroom learning, broadening students' real-world understanding.
  • Enhanced students' critical thinking and problem-solving skills through project-based learning.

Education

Bachelor of Science - Early Childhood Education

Troy University
Troy, AL

GA State Auditor Training Program - 2024 Governmental Accounting And Reporting

Georgia Department of Audits & Accounts
11-2024

Georgia Certified Clerk -

University of Georgia
GA
02-2021

Certification of Completion - Introductory Governmental Accounting I

University of Georgia
GA
01-2021

Skills

  • Problem-solving
  • Money handling
  • Researching skills
  • Document management
  • Purchasing
  • Records management
  • Legal compliance
  • Professional correspondence
  • Municipal administration
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Critical thinking
  • Effective communication

Timeline

City Clerk

City of Lumpkin
04.2018 - Current

Deputy Court Clerk

Stewart County
10.2015 - 04.2018

Owner/Operator Restaurant

Self-employeed
07.2011 - 05.2017

Teacher

Stewart County Schools
09.2006 - 07.2011

Bachelor of Science - Early Childhood Education

Troy University

GA State Auditor Training Program - 2024 Governmental Accounting And Reporting

Georgia Department of Audits & Accounts

Georgia Certified Clerk -

University of Georgia

Certification of Completion - Introductory Governmental Accounting I

University of Georgia

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