Annette S. Campbell
Atlanta
Summary
Results-driven Facilities Management Professional with 7+ years in operations coordination, vendor management, and process optimization. Expertise in preventive maintenance, inventory control, budget administration, and regulatory compliance. Implemented Lean methodologies to enhance facility efficiency and reduce costs while managing cross-functional teams and ensuring safe building operations.
Overview
8
8
years of professional experience
Work History
Front Desk Agent
Hampton Inn & Suites
Atlanta
01.2025 - Current
- Coordinated facility maintenance requests with housekeeping and engineering teams, ensuring timely resolution of building issues and guest accommodation needs to enhance guest experience
- Monitor and report facility deficiencies, safety hazards, and maintenance requirements to appropriate departments for prompt corrective action
- Managed space allocation and room assignments through Hilton's property management system (PEP), optimizing facility utilization and maximizing occupancy rates
- Maintained inventory of front desk supplies and operational materials, ensuring adequate stock levels and organized storage for smooth daily operations
- Conduct routine inspections of public areas to ensure cleanliness, safety standards, and compliance with brand requirements
- Collaborate with facility management teams to coordinate access control, security protocols, and emergency response procedures
Executive Assistant
Lot 23 Chandler & Co
Atlanta
04.2023 - 12.2024
- Coordinated facility logistics for trade shows and corporate events, handling space planning, equipment setup, vendor access, and post-event breakdown to support successful events
- Managed vendor relationships for facility services, coordinating maintenance contracts and service schedules to ensure quality building operations
- Oversaw inventory control systems for production materials, office supplies, and facility equipment, maintaining accurate tracking and reorder processes
- Administered facility-related budgets, processing invoices and tracking expenses to maintain accurate reconciliation for maintenance and operational costs
- Coordinated building access, security protocols, and visitor management to ensure safe and efficient facility operations
- Scheduled and tracked facility maintenance appointments, vendor services, and space reservations to optimize building utilization
- Maintained comprehensive facility documentation including service records, vendor contracts, inspection reports, and compliance certificates
General Manager
Project Lean Nation
Newnan
08.2023 - 11.2024
- Oversaw comprehensive facility operations and physical plant management, directing maintenance schedules, space optimization, and infrastructure improvements across multiple locations
- Implemented 5S facility organization system, improving workspace safety, reducing clutter, and establishing standardized maintenance protocols that increased operational efficiency by streamlining equipment access and reducing downtime
- Conducted facility assessments and space utilization studies using Value Stream Mapping to identify inefficiencies and optimize floor plans, contributing to waste reduction
- Developed and managed facility budgets, controlling costs for maintenance, repairs, capital improvements, and contracted services while meeting operational goals
- Led cross-functional teams in facility improvement projects, from planning and resource allocation through execution and post-implementation review
- Analyzed facility performance metrics and key performance indicators to drive data-informed decisions on space planning, energy efficiency, and operational improvements
- Acted as primary liaison between senior leadership and facility stakeholders, providing updates on building conditions, project status, and capital expenditure recommendations
Executive Sales Assistant
Savage Technical Services
Washington
08.2018 - 01.2023
- Supported logistics for client meetings and events, overseeing space reservations, equipment setup, and facility requirements
- Managed database systems for tracking vendor relationships and service agreements, facilitating efficient project coordination
- Coordinated inventory management for equipment and supplies, ensuring timely procurement and maintaining optimal stock levels
- Maintained organized documentation systems for operational tracking, vendor communications, and compliance reporting
Medical Technician (4NoW1) E-1
Air Force National Guard
Birmingham
06.2018 - 04.2021
- Managed medical facility operations including equipment maintenance, supply inventory, and space readiness in both permanent and temporary field installations
- Conducted preventive maintenance inspections on medical equipment and facility systems to ensure operational readiness and compliance with military facility standards
- Coordinated rapid response to facility emergencies and equipment failures, implementing contingency protocols to ensure uninterrupted mission readiness.
- Implemented facility safety protocols, infection control standards, and hazardous material handling procedures to ensure compliance with regulations and safeguard personnel
- Maintained inventory control systems for medical supplies and equipment, ensuring stock levels met operational needs and storage conditions adhered to safety standards
- Coordinated facility setup and teardown for field medical operations, managing space allocation, equipment placement, and utility connections
- Maintained detailed facility documentation including equipment logs, inspection records, maintenance schedules, and compliance reports
Education
(BS) - Science of Business
University Of Phoenix, Online Campus
11-2023
Minor - Entrepreneurship and Management
University of Phoenix, Online Campus
11-2022
Skills
- Check-in Processing
- Booking Systems
- Customer Service
- Customer Engagement
- Customer Engagement expertise
- Service Coordination
- Guest Relations
- Dispute Resolution
- Communication
- Effective communication
- Time Management
- Organization
- Attention to detail
- People Management
- Team Coordination
- Leadership
- Project Management
- Operations
- Resource Management
- Safety Compliance
- Regulatory Compliance
- Space Management
- Supply Management
- Event Coordination
- Procedure Documentation
- Analytical Thinking
- Strategic Thinking
- Microsoft Office Suite
- Google Workspace
- Excel
- Google Analytics
- Customer Service Retention
- Interpersonal Skills
- Problem solving
- Service Standards
- Record Keeping
- Local Attractions
- Resource Management
- Dispute Resolution
- Local Attractions
Timeline
Front Desk Agent
Hampton Inn & Suites
01.2025 - Current
General Manager
Project Lean Nation
08.2023 - 11.2024
Executive Assistant
Lot 23 Chandler & Co
04.2023 - 12.2024
Executive Sales Assistant
Savage Technical Services
08.2018 - 01.2023
Medical Technician (4NoW1) E-1
Air Force National Guard
06.2018 - 04.2021
(BS) - Science of Business
University Of Phoenix, Online Campus
Minor - Entrepreneurship and Management
University of Phoenix, Online Campus