AnnMarie Fisher
Rome
Summary
Eager costumer service always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills. Inventive and perceptive nanny with 10-year background and affinity for working with children and pets. Thrives in fast-paced, constantly evolving environments. Enthusiastic professional with extensive experience working with children aged newborn to 10 years of age.
Overview
8
8
years of professional experience
Work History
Direct Sales
Arise-Carnival Cruise
12.2023 - Current
- Built new business avenues by applying direct sales and channel-based strategies.
- Developed strategic online and offline partnerships to support fulfillment and direct sales programs.
- Supported marketing initiatives by coordinating advertising strategies and assisting with direct sales.
Family Nanny
Amber Baird
04.2022 - 08.2022
- Built positive and nurturing environments to support child social and emotional growth.
- Prepared tasty, healthy meals for children to encourage good eating habits.
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Played games, worked on puzzles and read books to young children.
Packaging Associate
Game
04.2021 - 01.2022
- Labeled, recorded and inspected packaging to prepare for shipment or storage.
- Prepared orders for shipment by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking system.
- Assisted with quality and production process improvements to support new packaging initiatives.
- Performed packaging tasks alongside team to demonstrate proper methods according to labor plan and assigned tasks.
Costumer Service
Dunkin' Donuts Franchising
02.2020 - 04.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Server
Perkins Family Restaurant
11.2015 - 06.2017
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Education
No Degree - Medical Billing And Coding
Martinsburg College
Martinsburg, WV10.2023
High School Diploma -
Academy of Law And Public Safety
Eatontown, NJ06.2015
Skills
- Promoting Good Behavior
- Family Maintenance
- Positive Reinforcement Methods
- Praise and Encouragement
- Educational Activities
- Educational Software
- Upselling Products and Services
- Issue and Complaint Resolution
- Courteous with Strong Service Mindset
- Building Customer Trust and Loyalty
- Responding to Difficult Customers
- Understanding Customer Needs
Timeline
Direct Sales
Arise-Carnival Cruise
12.2023 - Current
Family Nanny
Amber Baird
04.2022 - 08.2022
Packaging Associate
Game
04.2021 - 01.2022
Costumer Service
Dunkin' Donuts Franchising
02.2020 - 04.2021
Server
Perkins Family Restaurant
11.2015 - 06.2017
No Degree - Medical Billing And Coding
Martinsburg College
High School Diploma -
Academy of Law And Public Safety
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