Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment. Skilled in communication, problem-solving, and time management.
-Manage and keep inventory up-to-date weekly. -Collect payments from customers daily. -Maintain a positive relationship with customers. -Make sales for stock items and create purchase orders for items not in stock. -Send individual invoices to customers.
-Answering phone calls and emails.
-Maintaining customer records.
-Scheduling appointments in 5 different markets (states.) -Handling customer inquiries and complaints. -Coordinate with technical team.
-Taking customer orders and entering them into the POS system accurately.
-Maintaining organization in both the dining room & kitchen. -Collaborating with all other staff members. -Ensure overall customer satisfaction.
-Maintaining financial records. -Recording all business transactions. -Managing accounts payable and receivable. -Preparing financial reports. -Handling payroll.