Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ansley Howard

Atlanta

Summary

Results-driven professional with a versatile background in customer service, operations, and administrative support. Proven ability to manage logistics, handle client interactions, and optimize workflows for enhanced efficiency and customer satisfaction. Skilled in problem-solving, inventory management, and multitasking in fast-paced environments. Demonstrates adaptability and a strong work ethic through experience in legal assistance, retail operations, and childcare. Recognized for excellent communication, leadership, and organizational skills, with a commitment to delivering high-quality service and fostering positive team dynamics. Seeking an opportunity to contribute expertise to a collaborative and service-focused environment.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Volunteer

Atlanta Community Food Bank
  • I managed meal packaging and logistics operations, ensuring efficient preparation and organization of meals for delivery and distribution while maintaining quality and safety standards.
  • Oversaw proper packaging of food items to ensure they were secure and ready for transport.
  • Coordinated logistics operations by liaising with suppliers, managing inventory, and ensuring the smooth flow of goods in and out of the facility.
  • This role required strong attention to detail, efficiency in food handling, and effective communication with team members to guarantee timely and accurate delivery of meals and supplies.

Child Caregiver

Courtney Uche
  • Oversaw and implemented balanced daily routines for children, ensuring responsible care while strictly adhering to safety standards.
  • Managed meal planning and preparation, enforced rules, and utilized developmentally appropriate discipline to promote positive behavior.
  • Observed and assessed play activities to identify strengths and areas for improvement, implementing behavior redirection as needed.
  • Closely monitored children's activities to ensure their safety and well-being, fostering a nurturing and secure environment that supported their growth and development.

Child Caregiver

Stephanie Rice
  • Managed and enforced a balanced daily routine for the children, ensuring high-quality care while adhering to all safety regulations.
  • Planned and prepared nutritious meals and beverages in alignment with dietary guidelines and individual restrictions, while tracking and documenting children's growth and development.
  • Utilized positive reinforcement techniques to promote good behavior and foster a supportive environment.
  • Led engaging creative, athletic, and educational activities, maintaining a safe, structured, and enriching atmosphere for all children.

Service and Engagement Expert

Target
11.2021 - 04.2023
  • Provided exceptional guest service by anticipating needs, offering product recommendations, and resolving concerns efficiently to enhance customer satisfaction.
  • Collaborated with team members to ensure smooth operations and contributed to training new hires to uphold Target's service standards.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.

Master Barista

Starbucks, Target Corp
04.2023 - 04.2024
  • I delivered fast and efficient customer service, implementing strategies to prevent delays and optimize operations.
  • Handled and resolved customer issues with professionalism and tact, ensuring high satisfaction and repeat business.
  • Maintained accurate inventory records to meet customer demands and support seamless operations.
  • Enhanced the customer experience by providing exceptional service and upholding a clean, welcoming environment.
  • Trained new team members using positive reinforcement and encouraging coaching techniques, fostering a supportive work environment.
  • Provided continuous feedback, offering constructive guidance while celebrating achievements to promote growth and confidence.

Office Manager

Smart Shield Security, Inc.
01.2023 - 03.2024
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Contributed to a positive work environment by fostering open communication among colleagues.

Human Resources Assistant

Smart Shield Security, Inc.
03.2024 - Current
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Answered and redirected incoming phone calls for office.

Education

Bachelor of Science - Biology

Georgia State University
05-2026

High School Diploma -

Acellus Academy
09.2022

Skills

  • Administrative skills
  • Office administration
  • Maintaining files
  • Microsoft office and dousing
  • Reliability and punctuality
  • Patience and empathy
  • Professionalism and courtesy
  • Customer service

Certification

  • First Aid Certification - American Heart Association.
  • CPR/AED Certification
  • Basic Life Support Certification (BLS)
  • Microsoft Office Specialist (MOS) Certification
  • Legal Administrative Support Certification
  • Hospitality & Food Service Safety


Timeline

Human Resources Assistant

Smart Shield Security, Inc.
03.2024 - Current

Master Barista

Starbucks, Target Corp
04.2023 - 04.2024

Office Manager

Smart Shield Security, Inc.
01.2023 - 03.2024

Service and Engagement Expert

Target
11.2021 - 04.2023

High School Diploma -

Acellus Academy

Volunteer

Atlanta Community Food Bank

Child Caregiver

Courtney Uche

Child Caregiver

Stephanie Rice

Bachelor of Science - Biology

Georgia State University

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Ansley Howard