Antameeka McGinty
Decatur
Summary
Results-driven office manager with two decades of expertise in resource allocation, scheduling management, and inventory control. Proven track record in developing efficient workflows and enhancing workplace productivity.
Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.
Overview
32
32
years of professional experience
Work History
Office Manager
Parsec/Universal
Austell
11.2000 - Current
- Manage daily office operations, optimizing workflow processes for improved office functionality.
- Develop office policies that streamlined processes and increased workplace productivity.
- Answer phone calls, respond to emails services to ensure seamless communication.
- Resolve customer inquiries in a timely manner while maintaining positive relationships with clients.
- Supervise staff members, organize schedules and delegate tasks.
- Guide employees in handling difficult or complex problems.
- Managed office inventory and placed new supply orders.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Supervised staff members, organized schedules and delegated tasks.
Shift Manager
Church’s Chicken
Decatur
03.1994 - 11.2000
- Supervised team members during busy shifts to enhance service efficiency and customer satisfaction.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Trained new employees on operational procedures and customer service standards.
- Resolved customer complaints promptly to enhance dining experience.
- Ensured compliance with health and safety regulations throughout the restaurant.
- Scheduled staff shifts to optimize coverage during peak hours.
- Conducted quality checks on food preparation and presentation to uphold standards and ensure customer satisfaction.
- Managed daily cash intake by counting out registers and tabulating profits.
- Inspected work areas regularly for cleanliness and organization standards.
- Fostered positive working relationships with staff, customers, and vendors to promote a collaborative environment.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Monitored store operations to ensure compliance with company policies and procedures.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves.
- Managed schedules, accepted time off requests and maintained coverage for shifts.
- Delegated work to staff, setting priorities and goals.
- Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
- Processed credit card payments and counted back change and currency with accuracy rate.
Education
High School Diploma -
Alonzo A. Crim
Atlanta, GA05-1991
Skills
- Office management
- Schedule management
- Inventory control
- Resource allocation
- Customer relationship management
- Key holder
- Data entry
Timeline
Office Manager
Parsec/Universal
11.2000 - Current
Shift Manager
Church’s Chicken
03.1994 - 11.2000
High School Diploma -
Alonzo A. Crim