Summary
Work History
Education
Skills
Accomplishments
Timeline
Generic

Anthony Bossie

5025 Nebo Road

Summary

Innovative Operations Leader experienced in customer relationship management and operations optimization. Enhanced team performance through data analysis and strategic planning, driving business growth while streamlining processes. Fostered collaborative environments to achieve organizational goals, utilizing strong problem-solving and decision-making skills.

Work History

General Manager

Fastenal
Hiram, GA
12.2019 - Current
  • Assisted in streamlining supply chain processes to improve efficiency and minimize costs.
  • Supported team efforts in deploying inventory management systems to maintain optimal stock levels.
  • Guided team members on safety protocols and best operational practices to promote compliance.
  • Reviewed sales data to uncover trends and support informed decision-making.

On-site account rep

Fastenal
Suwanee, GA
08.2018 - 10.2019
  • Managed client accounts, ensuring satisfaction through effective communication and problem resolution.
  • Developed relationships with key stakeholders, enhancing customer retention and loyalty.
  • Analyzed account performance metrics to identify improvement opportunities and implement solutions.
  • Conducted product training sessions for clients, increasing product knowledge and usage rates.

Onsite Manager

Fastenal
Athens, GA
07.2016 - 08.2018
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Conducted regular site inspections to ensure compliance with regulatory requirements and company standards.

Outside Sales Representative

Fastenal
Marietta, GA
09.2015 - 06.2016
  • Worked closely with cross-functional teams such as engineering or production department for smooth order fulfillment processes resulting in higher customer satisfaction rates.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Consulted with businesses to supply accurate product and service information.

Sales Associate

Fastenal
Lithia Springs, GA
05.2013 - 08.2015
  • Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.

Education

Marketing Management

Chattahoochee Technical College
Marietta, GA

Skills

Operations management

Inventory management

Strategic leadership

Leadership and team building

Problem Solving

Problem resolution

Customer relationship building

Team player

Efficient multi-tasker

Effective leader

Time management

Training and coaching

Team leadership

Staff management

Customer relations

Training and development

Relationship building

Staff training

Staff training/development

Inventory control

Customer relationship management

Staff supervision

Accomplishments

  • General manager since 2019 in Dallas/Hiram Ga.
  • Growth year over year, when I took over my branch we were 60k a year branch and now over 240k and still growing.
  • 2026 we have hit Goal every month and set 3 sales records in the past 4 months.
  • Since I started our store has posted 4 best in class awards.

Timeline

General Manager

Fastenal
12.2019 - Current

On-site account rep

Fastenal
08.2018 - 10.2019

Onsite Manager

Fastenal
07.2016 - 08.2018

Outside Sales Representative

Fastenal
09.2015 - 06.2016

Sales Associate

Fastenal
05.2013 - 08.2015

Marketing Management

Chattahoochee Technical College

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Anthony Bossie