Anthony Burke
Newnan
Overview
30
30
years of professional experience
1989
1989
years of post-secondary education
Work History
Engineer
Norfolk Southern
Atlanta
03.2005 - Current
- Designed innovative solutions for transportation and logistics challenges.
- Collaborated with cross-functional teams to enhance project efficiency.
- Analyzed engineering processes to identify areas for improvement.
- Mentored junior engineers to foster skill development and teamwork.
- Participated in team meetings to discuss project progress updates.
- Trained new conductors on operational procedures and safety regulations.
- Performed daily maintenance checks of locomotive equipment as required by company policies.
- Assisted in training new conductors on operational procedures and safety protocols.
- Notified supervisors immediately upon discovery of any mechanical issues or malfunctions.
- Ensured compliance with all applicable railroad rules and regulations.
Hospital Claims Processor
Rush North Shore Medical Center
Skokie
05.2001 - 04.2004
- Processed hospital claims using advanced billing software and coding systems.
- Reviewed and verified insurance documentation for accuracy and compliance.
- Communicated with healthcare providers regarding claim discrepancies and resolutions.
- Coordinated with insurance companies to resolve claim denials efficiently.
- Maintained up-to-date knowledge of healthcare regulations and reimbursement policies.
- Collaborated with interdisciplinary teams to streamline claims workflows effectively.
- Assisted with the preparation of reports related to accounts receivable activity.
- Interpreted Explanation of Benefits documents from insurance companies as needed.
- Submitted electronic claims to payers in accordance with established guidelines.
- Implemented new systems or software programs related to billing and claims processing as needed.
Customer Service Representative
Tascor
Chicago
06.1996 - 01.2001
- Managed customer inquiries through phone and email communication.
- Resolved customer complaints by providing effective solutions and support.
- Processed orders and returns efficiently using company software systems.
- Maintained accurate records of customer interactions and transactions.
- Educated customers on product features and troubleshooting techniques.
- Adapted to various customer needs while maintaining a positive attitude.
- Provided feedback to improve processes and enhance customer experience.
Education
Percy L Julan
Chicago, ILSkills
- Engineering design
- Process optimization
- Equipment maintenance
- Safety compliance
Accomplishments
Was directly responsible for training a significant number of new conductors to get them acclimated and up to par for the rigorous demands of the Job, safety information and work schedule
References
References available upon request.
Timeline
Engineer
Norfolk Southern
03.2005 - Current
Hospital Claims Processor
Rush North Shore Medical Center
05.2001 - 04.2004
Customer Service Representative
Tascor
06.1996 - 01.2001
Percy L Julan