Summary
Overview
Work History
Education
Skills
Education
Additional Information
Languages
Timeline
Generic

Anthony Edwards

Atlanta

Summary

Managed customer interactions and cash transactions effectively, contributing to elevated service quality and operational excellence in eCommerce.

Overview

5
5
years of professional experience

Work History

Ecommerce Clerk

Kroger
Atlanta,GA
03.2024 - 02.2026

I shop for online customers and take their orders out to them as well when they pull into our store. I have to be great with my communication skills with the customers. I also have to learn to use the phone just incase they call the store with complaints or displeasure with the items they have received. If all of that is done I have to pre bag the trolleys we use to put the items in for the next day. Lastly, if everything in the back room is finished we have “go backs” which are items customers did not want and we have to put them back on the shelf.

Security Supervisor

One12Courtland
Atlanta, GA
02.2022 - 03.2023
  • Supervised daily security operations, ensuring compliance with safety protocols and company policies.
  • Conducted regular site inspections to identify vulnerabilities and implement corrective measures.
  • Developed incident reports to document security breaches and coordinated response strategies.
  • Patrolled the outside area every 2 hours as asked by the manager

Cashier

Popeyes
Chesapeake, VA
10.2020 - 01.2021
  • Assisted customers with transactions, ensuring accuracy and efficiency at checkout.
  • Handled cash register operations, processing payments and managing change effectively.
  • Provided product information to customers, enhancing their shopping experience and satisfaction.
  • Collaborated with team members to maintain store organization and cleanliness standards.

Education

Digital Communications And Media

Georgia State University
Atlanta, GA

High School Diploma -

Oscar Smith Highscool
Chesapeake, VA
06.2021

Skills

  • Assisted in maintaining professional phone interactions with clients and colleagues Supported team members in resolving customer inquiries effectively Facilitated clear communication through active listening and prompt responses
  • Enhanced customer satisfaction through proactive service and support initiatives
  • Assisted in processing cash transactions accurately and efficiently Supported team members in maintaining cash registers and balancing daily sales Contributed to a positive customer experience through effective cash handling practices
  • Assisted in managing cash flow to support daily operations Helped track expenses and revenues to maintain financial stability Supported reconciliation of accounts to ensure accuracy

Education

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Additional Information

I have the ability to speak French, Spanish at a very fluent pace as I took those classes throughout highschool.

Languages

French
Limited Working
Spanish
Limited Working

Timeline

Ecommerce Clerk

Kroger
03.2024 - 02.2026

Security Supervisor

One12Courtland
02.2022 - 03.2023

Cashier

Popeyes
10.2020 - 01.2021

Digital Communications And Media

Georgia State University

High School Diploma -

Oscar Smith Highscool
Anthony Edwards