Anthony FinleyToomer Jr.

• Managed multi-line phone system, directing calls to appropriate staff members efficiently/Greeted patients and visitors, creating a welcoming environment at the medical office/Scheduled patient appointments using electronic health record systems for smooth operations/Verified patient information and insurance details for accurate record-keeping and billing/Coordinated communication between medical staff and patients regarding services and policies/Maintained cleanliness and organization of the reception area for optimal functionality/Assisted in processing patient intake forms, ensuring compliance with privacy regulations/Supported administrative tasks such as filing, scanning, and data entry for record management/Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel/Scheduled and confirmed appointments/Greeted visitors and provided them with assistance/Provided excellent customer service at all times while interacting with both internal and external customers/Scheduled appointments for clients, customers, and other visitors/Maintained a neat reception area by organizing materials and tidying up furniture/Updated and recorded customer or client information to maintain accounts/Performed data entry tasks into various computer systems accurately and prompt/Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary

Greeted clients warmly and professionally at the front desk/Managed incoming calls and directed inquiries to appropriate departments/Scheduled appointments for clients and maintained the calendar efficiently/Collected and verified client information for insurance processing/Maintained organized filing systems for easy access to client records/Assisted in preparing documents for client meetings and reviews/Collaborated with team members to improve reception area operations/Participated in team meetings to discuss updates on current projects or initiatives/ Maintained confidentiality of all patient information in accordance with HIPAA regulations/Greeted clients warmly and professionally at the front desk/Managed incoming calls and directed inquiries to appropriate departments/Scheduled appointments for clients and maintained the calendar efficiently/Collected and verified client information for insurance processing.

Used company badging system to create badges for new employees and visitors/Transcribed tapes and notes from meetings into prescribed formats/Composed and prepared routine correspondence, letters and reports with job-related software/Sorted invoices for accounting department by date stamping and filing by vendor code/Collated, bound and stored computer-generated reports/Scheduled space or equipment for special programs, meetings and conferences/Coordinated pick-up and delivery of express mail services/Investigated and analyzed client complaints to identify and resolve issues/Supplied callers with office address and directions, employee email addresses and phone extensions/Maintained business office inventory and equipment by checking stock for needed supplies/Investigated and analyzed client complaints to identify and resolve issues.

Scheduled appointments, coordinating calendars for multiple team members/Managed phone calls, directing inquiries to appropriate staff members/Maintained accurate records, organizing files and documents efficiently/Collaborated with team members on special projects, fostering effective communication skills/Reviewed reports submitted by other departments for accuracy prior to submission for approval/Printed out invoices for outgoing orders and services rendered/Provided information about services offered, enhancing client understanding of offerings/Responded promptly to customer inquiries via email or telephone/Ordered office supplies when needed/Checked-in patients or visitors upon arrival at the reception area/Organized travel arrangements for employees when necessary/Answered incoming calls and transferred them to the appropriate departments or personnel/Answered incoming calls and transferred them to the appropriate departments or personnel/Prepared meeting rooms prior to events or meetings taking place in the facility.