Anthony Fiorenza
Valdosta
Summary
Dynamic sales associate with a proven track record at Home Depot, excelling in customer service and teamwork. Recognized for implementing process improvements that enhanced efficiency and boosted customer satisfaction. Skilled in inventory management and problem-solving, consistently meeting deadlines while fostering a welcoming environment for clients.
Overview
43
43
years of professional experience
Work History
Sales Associate
Home Depot
03.2017 - 12.2025
- Provided exceptional customer service by assisting customers in product selection and answering inquiries.
- Trained new associates on store policies, procedures, and effective sales techniques.
- Managed inventory levels, ensuring accurate stock counts and timely replenishment of merchandise.
- Collaborated with team members to develop promotional displays that enhanced product visibility.
- Utilized point-of-sale systems for transactions, maintaining accuracy in cash handling and reporting.
- Implemented process improvements that streamlined workflow and increased overall efficiency within the department.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Material Handler
Crown Cork &Seal
02.2000 - 07.2022
- Operated forklifts and pallet jacks to efficiently transport materials throughout facility.
- Loaded and unloaded shipments, ensuring accuracy in inventory management and product handling.
- Maintained clean and organized work area to adhere to safety regulations and enhance productivity.
- Collaborated with team members to streamline material flow, reducing delays in production processes.
- Coordinated with warehouse management to optimize inventory levels and reduce excess stock situations.
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Used hand-held scanners and physical logs to accurately track item movements.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Prevented product damage by carefully loading and unloading materials using appropriate equipment.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Supported production goals, ensuring that all necessary materials were available when needed on the manufacturing floor.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Ensured accurate record-keeping through diligent documentation of all material transactions and movements within the warehouse.
- Adhered to strict quality control measures, inspecting inbound shipments for accuracy and condition upon arrival.
Mechanical Assembler
Manitowoc Cranes
02.2003 - 08.2009
- Assembled mechanical components following precise engineering specifications.
- Operated hand and power tools to ensure quality production standards.
- Conducted inspections on assembled units for functionality and safety compliance.
- Collaborated with team members to optimize assembly processes and reduce downtime.
- Trained new staff on assembly techniques and workplace safety protocols.
- Implemented process improvements that enhanced workflow efficiency in assembly line operations.
- Maintained accurate records of production activities and inventory levels.
- Assisted in troubleshooting mechanical issues during assembly, contributing to timely project completion.
- Maintained neat and clean work area, clearing debris, organizing parts and keeping spaces open.
- Utilized various hand tools, power tools, and equipment in the assembly process while maintaining a high level of precision and accuracy.
- Tested finished products for compliance with tolerances and overall quality.
- Worked with heavy machinery and various power tools when assembling parts.
- Increased assembly accuracy by meticulously following blueprints, schematics, and engineering specifications.
- Played an integral role in achieving departmental goals through consistent high-quality output during periods of increased workload or tight deadlines.
- Enhanced worker skills through continuous learning and knowledge sharing with colleagues, leading to improved overall performance across the team.
- Consistently met or exceeded production quotas by efficiently assembling products within allocated time frames.
- Read and interpreted blueprints, schematics and drawings to assemble parts and products.
- Collaborated with other line workers and team members to assemble and repair parts.
- Identified potential areas for improvement in existing processes, proposing changes that led to increased efficiency and reduced waste material usage.
- Performed repeated tasks while sitting or standing over extended periods of time.
- Identified defective items and made repairs according to department standards.
- Contributed to a safer work environment by maintaining clean and organized workstations and complying with safety regulations at all times.
- Improved overall product quality, adhering to strict company guidelines and industry standards during the assembly process.
- Notified engineering of errors and discrepancies.
- Provided training resources for new employees on proper assembly techniques and procedures, leading to faster integration into the team''s workflow.
- Reduced production errors by conducting thorough quality control checks on assembled components.
- Demonstrated adaptability while working on various projects simultaneously without compromising quality or deadlines.
- Ensured timely completion of projects, effectively managing time and prioritizing tasks according to deadlines.
- Disassembled and inspected [Components].
- Ensured reliability of mechanical systems with thorough pre-assembly inspections and adjustments.
- Reduced assembly errors, ensuring each component was assembled according to strict quality standards.
- Contributed to project success, meeting tight deadlines through efficient time management and prioritization of tasks.
- Achieved production goals, consistently meeting or exceeding daily assembly targets.
Cross Dock Supervisor
Tracy's Express
02.1999 - 07.2001
- Supervised cross-docking operations, ensuring timely processing of inbound and outbound shipments.
- Coordinated logistics activities, optimizing workflow to enhance efficiency and reduce delays.
- Trained and mentored team members on best practices for load management and safety protocols.
- Implemented process improvements that streamlined operations and minimized handling errors.
- Collaborated with transportation teams to schedule deliveries, maintaining adherence to timelines.
- Conducted regular audits of cross-dock procedures to ensure compliance with safety regulations.
- Analyzed operational performance metrics, identifying trends to inform strategic decision-making.
- Reduced cargo handling time by closely monitoring operations and ensuring proper equipment utilization.
- Contributed to cost savings initiatives by identifying areas of waste reduction in material handling processes.
- Assigned job tasks to workers according to unloading and loading schedules.
- Increased warehouse throughput, effectively managing the flow of inbound and outbound shipments.
- Supported continuous improvement efforts, actively participating in problem-solving sessions and root cause analysis exercises.
- Facilitated cross-functional collaboration to address operational challenges and improve overall performance.
- Boosted employee morale and productivity through regular performance evaluations, feedback, and training opportunities.
- Safeguarded workplace safety, enforcing strict adherence to company policies and regulatory requirements.
- Enhanced cross-docking efficiency by implementing streamlined processes and optimizing workflows.
Proprietor
Wall To Wall Painting
11.1994 - 09.1999
- Oversaw daily operations, ensuring quality service and customer satisfaction.
- Managed inventory control processes to optimize stock levels and reduce waste.
- Developed strategic marketing initiatives that increased brand visibility and customer engagement.
- Implemented staff training programs to improve service delivery and operational efficiency.
- Streamlined operational workflows, resulting in improved productivity and reduced costs.
- Developed a loyal client base by consistently delivering exceptional service and cultivating long-term relationships.
- Developed and managed relationships with vendors and suppliers.
- Improved company reputation by consistently delivering top-quality goods/services while maintaining excellent customer support.
- Increased customer satisfaction by providing personalized service and addressing clients'' needs.
- Mentored staff members, fostering professional development and enhancing overall team performance.
- Consulted with customers to assess needs and propose optimal solutions.
- Grew business by developing business plans, hiring staff and obtaining initial investments.
- Trained, motivated and disciplined team of [Number] [Type] professionals.
- Maximized resource utilization, reducing waste while increasing overall operational efficiency.
Security Officer
Pinkerton Security
02.1983 - 01.1985
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify potential hazards and enforce compliance with regulations.
- Responded swiftly to alarms and incidents, coordinating with local law enforcement when necessary.
- Implemented access control measures, screening visitors and managing entry points effectively.
- Developed security reports detailing incidents, observations, and recommendations for improvements.
- Collaborated with management to enhance safety policies and emergency preparedness plans.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Education
Business Management
Union County Community College
Cranford, NJ02-2006
GED -
Columbia High School
Maplewood, NJ06-1975
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Reliable and punctual
- Goal oriented
- Outgoing personality
- Flexible schedule
- Stocking and receiving
- Meeting deadlines
Timeline
Sales Associate
Home Depot
03.2017 - 12.2025
Mechanical Assembler
Manitowoc Cranes
02.2003 - 08.2009
Material Handler
Crown Cork &Seal
02.2000 - 07.2022
Cross Dock Supervisor
Tracy's Express
02.1999 - 07.2001
Proprietor
Wall To Wall Painting
11.1994 - 09.1999
Security Officer
Pinkerton Security
02.1983 - 01.1985
Business Management
Union County Community College
GED -
Columbia High School