Anthony Lam

Cartersville

Summary

Dynamic and dependable with a strong background in customer service. Proven ability to enhance customer satisfaction through timely deliveries and effective problem-solving. Skilled in safe driving and attention to detail, ensuring the secure transport of goods while maintaining high standards of service.

Overview

years of professional experience

Work History

Delivery Driver

DoorDash

11.2023 - Current

Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, and written instructions and used GPS technology to make deliveries.
Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.

Nail Technician

Lily's Nails

05.2004 - 03.2025

Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
Used acrylics, gels and glitters to create custom nail art designs for clients.
Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
Oversaw schedule to manage appointments of new and existing clients.
Supported overall salon operations by assisting with administrative duties, such as answering phones, booking appointments, and handling transactions when necessary.

Education

High School Diploma -

Phoenix High School

Lawrenceville, GA

05.2002

Skills

Positive attitude
Customer service
Valid Driver's license
Teamwork and collaboration
Attention to detail
Time management

Dependable and reliable
Problem-solving
Safe driving
Loading and unloading
Heavy lifting

Timeline