Anthony Williams
McDonough
Summary
Results-driven Lead Technician with expertise in troubleshooting, safety compliance, and quality control. Proven ability to enhance operational efficiency and mentor teams, ensuring high standards of service delivery.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Lead Technician
Grady Health System
Atlanta, GA
06.1996 - Current
- Supervised daily operations of technical staff and ensured compliance with safety protocols.
- Led troubleshooting efforts for complex equipment failures, enhancing operational efficiency.
- Developed training programs for new technicians, fostering skill development and team cohesion.
- Streamlined maintenance processes, reducing downtime and improving service delivery timelines.
- Coordinated cross-departmental projects, ensuring alignment with organizational goals and patient care standards.
- Implemented quality control measures that improved equipment reliability and reduced service interruptions.
- Mentored junior technicians, promoting knowledge sharing and professional growth within the team.
- Analyzed workflow processes to identify areas for improvement, driving overall performance enhancements.
- Planned, scheduled, and delegated daily work to team of employees.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Optimized workflow for enhanced productivity by streamlining processes and providing technical guidance to team members.
- Monitored and enforced safety measures to mitigate hazards.
- Repaired, upgraded and inspected electronic, electrical and mechanical systems.
- Managed team performance by training, mentoring, disciplining, and motivating employees.
- Adhered to established policies and standards to safely complete projects.
- Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
- Established strong relationships with clients by consistently providing high-quality service and addressing concerns promptly.
- Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
- Tested components and systems to evaluate performance and identify concerns.
- Mentored junior technicians, fostering a collaborative work environment that encouraged skill development and knowledge sharing.
- Implemented, configured, and optimized safety standards.
- Managed projects from conception to completion, ensuring on-time delivery while staying within budget constraints.
- Improved equipment efficiency by conducting regular maintenance and implementing upgrades.
- Tracked equipment and inventory, maintaining prescribed levels for technical equipment and supplies.
- Monitored spare parts inventory and addressed shortages with purchasing personnel.
- Enhanced system reliability with thorough troubleshooting and root cause analysis of technical issues.
- Implemented safety protocols to minimize workplace accidents and ensure adherence to industry regulations.
- Reduced equipment downtime, proactively identifying potential failures and implementing preventive measures.
- Maximized resource utilization by scheduling work assignments based on technician availability and expertise.
- Developed comprehensive training materials to onboard new technicians, resulting in faster acclimation to role responsibilities.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Documented procedures for complex tasks, enabling efficient knowledge transfer between team members.
- Collaborated with cross-functional teams to drive continuous improvement initiatives within the department.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Worked with diverse types of weather and ground conditions.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Tested systems, noting issues and completing preventive maintenance.
- Checked, repaired and repacked survival equipment to meet specifications.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
- Managed maintenance activities, supervised staff, and inspected equipment.
- Researched and implemented new technologies and equipment.
- Sewed fringe, tassels and ruffles onto drapes and curtains and buttons and trimming onto garments.
- Spread out articles or materials and examined for holes, tears and other defects.
- Liaised with internal departments to optimize productivity and efficiency.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Patched holes, sewed tears and ripped seams or darned defects using needles and thread or sewing machines.
- Measured and hemmed curtains, garments, and canvas coverings to size using tape measures.
- Stamped grommets into canvas using mallets and punches or eyelet machines.
- Trimmed cut or torn fabric using scissors or knives and stitched trimmed edges together.
Education
High School Diploma -
Westlake High School
Atlanta, GA04-2015
Skills
- Diagnostic testing
- Testing and repair
- Safety compliance
- System maintenance
- Schematics interpretation
- Blueprint reading
- Mechanical troubleshooting
- Mechanical aptitude
- Product testing
- System testing
- Electrical systems
- Data analysis
- Schematic interpretation
- Codes compliance
- Site survey
- Report preparation
- Remote support management
- System imaging
- Support documentation composition
- Instrument Calibration
- Physical conditioning
- CompTIA certification
- Change management
- Team scheduling
- Game strategy implementation
- Practices management
- Athlete training
- Material testing
- Equipment commissioning
- Work Planning and Prioritization
- Maintenance and repairs
- Hospitality and accommodation
- Issue resolution
- Attention to detail
- Quality control
- Troubleshooting
- Documentation and reporting
- Works Well Under Pressure
- Tech-Savvy
- Preventive Maintenance
- OSHA compliance
- Equipment maintenance
- Multitasking and organization
- Power Tools and Equipment
- Relationship building
- Mechanical Knowledge
- Written/Verbal communication
- Deadline oriented
- Electrical repair
- Team Training
- Safety Equipment
- Component replacement
- Equipment Repair
- Hardware installation
- Extensive organizational skills
- Customer interaction
- Customer rapport
- Operation Monitoring
- Product Inspections
- Issue analysis
- Assembly and production
- Equipment calibration
- Routine Inspections
- Customer service
- System troubleshooting
- Installation and repair
- Workload management
- Document preparation
- Complex Repairs
- Project management
- System installation
- Residential construction
- Environmental compliance
- System Tests
- Minor Carpentry
- Staff education and training
- Project Support
- General Plumbing
- Repair services
- Risk mitigation
- Operations monitoring
- Performance improvement
- Cost control
- HVAC systems
- Production scheduling
Accomplishments
- Controlled and maintained 20 facilities solely by leading a team of 1 to set up, operating and complete the production of 50-100 on a monthly deadline.
- Solely set the average and fastest operation time and quality yield from start to finish within the entire department of Facilities Management with a Georgia wide radius of 700 squared miles.
- Resolved product issue through troubleshooting method of Why, How and When scenario to achieve an timely service and repair.
- Achieved 100% by completing set number(s) of PMs and Corrective Work Orders with accuracy and efficiency.
Certification
- CMRT - Certified Maintenance and Reliability Technician
Timeline
Lead Technician
Grady Health System
06.1996 - Current
High School Diploma -
Westlake High School
30 Years Service Award
Achieved 30 Years of Service from Grady Health System through true commitment to both Staff and Visitors within the perimeters.
Knowing that I make a difference in Patients, Visitors, and Staff at the facilities on ensuring of Building Safety, Low Risks and both State and Local certified on building structures and perimeters.