Summary
Overview
Work History
Education
Skills
Certification
Timeline
BusinessDevelopmentManager

Antonio Fernandez

Atlanta

Summary

Creative Visual Merchandiser with expertise in overstock management and retail sales campaigns. Contributes unwavering work ethic and commitment to quality. Known for customer-focused initiatives and knowledgeable about modern merchandising. Meticulous merchandising professional adept in merchandising plan development and seasonal promotions illustrated over within the visual Merchandiser role. Creative and hardworking with demonstrated success in driving sales through artistic visual displays. Effective merchandising professional bringing demonstrated success in leveraging visual display prowess to express brand vision. Over 5 years of fashion industry experience. Quick-learning and creative with aptitude for surmounting challenges.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Visual Merchandising Assistant

American Eagle Outfitters, Inc
11.2022 - 11.2023
  • Enhanced store sales by creating visually appealing merchandise displays and window installations.
  • Developed eye-catching in-store promotions for seasonal products, driving customer engagement and increasing revenue.
  • Collaborated with visual merchandising team to execute creative store layouts that maximized product visibility and customer experience.
  • Managed inventory and stock levels, ensuring optimal product availability for customers.
  • Analyzed sales reports to identify top-selling products, strategically placing them within the store layout for maximum exposure.
  • Conducted regular store walkthroughs to ensure compliance with visual merchandising standards, making necessary adjustments as needed for a cohesive aesthetic.
  • Maintained clean and organized back-of-house storage areas, streamlining daily restocking operations for efficiency.
  • Supported cross-functional teams during busy retail seasons by providing additional assistance in other departments as needed, ensuring a seamless customer experience.
  • Drove customer engagement through thoughtful use of signage and informational materials, clearly communicating product features and benefits.
  • Ensured timely execution of all visual merchandising updates, minimizing disruption during store hours and maximizing impact on sales performance.

Front of House Manager

Chic-Fil-A
01.2023 - 08.2023
  • Enhanced customer satisfaction by implementing effective front of house management strategies.
  • Streamlined operations for improved efficiency and cost savings by overseeing staff scheduling, inventory, and ordering processes.
  • Boosted team morale through regular performance feedback sessions and recognition of exceptional work.
  • Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.
  • Improved staff retention by fostering a supportive work environment and providing ongoing training opportunities.
  • Maintained high standards of cleanliness and organization throughout the establishment, ensuring compliance with health codes and regulations.
  • Managed cash handling procedures, reconciling daily sales reports, and maintaining accurate records for financial reporting purposes.
  • Fostered a culture of teamwork among staff members by encouraging collaboration in problem-solving tasks related to front-of-house operations.
  • Trained new hires on company policies, procedure, s as well as proper food handling techniques which resulted in reduced turnover rates.

Shift Leader

Chick-fil-A
09.2022 - 11.2022
  • Improved team productivity by implementing efficient scheduling and task delegation methods.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Streamlined inventory management processes, leading to reduced waste and optimized stock levels.

Food Safety Specialist,

Chick Fill A
09.2021 - 09.2022
  • Enhanced food safety compliance by conducting thorough inspections and audits of food establishments.
  • Reduced foodborne illness outbreaks by implementing effective prevention strategies and monitoring procedures.
  • Developed comprehensive training programs for staff, resulting in improved understanding of food safety regulations and practices.
  • Collaborated with public health officials to address food safety concerns, ensuring timely resolution of issues.

Resident Assistant

Clayton State University
01.2019 - 05.2020
  • Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community.
  • Organized social events for residents to foster a sense of community and belonging, resulting in increased resident retention.
  • Improved communication between residents and management through consistent updates and informative newsletters.
  • Mentored new Resident Assistants, providing guidance on effective strategies for managing various situations.
  • Collaborated with campus security to maintain a safe living environment for all residents.
  • Increased participation in residence hall activities by creating engaging promotional materials and advertising campaigns.
  • Assisted with move-in/move-out processes, reducing wait times and ensuring smooth transitions for incoming and outgoing residents.
  • Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
  • Coordinated maintenance requests with appropriate staff members to address facility issues in a timely manner.
  • Facilitated conflict resolution among roommates and neighbors by mediating discussions and proposing fair solutions.
  • Conducted regular room inspections to ensure adherence to residence hall policies, maintaining a clean and organized living environment.
  • Supported students experiencing mental health challenges by actively listening, offering resources, and connecting them with appropriate support services.
  • Monitored building access during evening hours to provide a secure living environment while fostering strong relationships with residents.
  • Ensured compliance with university policies by regularly reviewing updated regulations and conducting thorough training sessions for fellow Resident Assistants.
  • Participated in ongoing professional development opportunities to enhance skills and stay current with best practices in higher education and student affairs.
  • Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
  • Established and enforced residence hall policies and quiet hours to establish safe and respectful living environment.
  • Responded to student inquiries and concerns, offering support and guidance.
  • Coordinated activities and events to create safe, positive and inclusive environment.
  • Provided crisis management and intervention during emergency situations.
  • Helped develop and implement programs to foster community growth and development.
  • Solved grievances and complaints by collaborating with residents.
  • Mentored and coached students to foster positive relationships and encourage successful academic achievement.

Brand Ambassador

Forever 21
11.2018 - 01.2019
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Educated consumers about product benefits, leading to increased interest and sales conversions.
  • Exceeded client expectations through timely event set-up, professional demeanor, and proactive problem-solving skills.
  • Provided valuable feedback to clients regarding consumer reactions, preferences, and suggestions for improvements based on firsthand experience promoting their products.
  • Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
  • Generated leads for future business opportunities by collecting customer contact information during promotional events.
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
  • Engaged, educated, and befriended customers to deliver amazing shopping experience.
  • Showed understanding of customer's personal style and preferences when offering product advice.
  • Designed, filled, and arranged eye-catching product floorsets to increase sales.

Education

Bachelor of Arts - Fine Arts

Clayton State University
Morrow, GA
12.2020

Associate of Arts - Psychology

University of Phoenix
Tempe, AZ
11.2016

Skills

  • Visual Storytelling
  • Merchandise Presentation
  • Brand Awareness
  • Competitor Analysis
  • Space Planning
  • Microsoft Office
  • Window Displays
  • Adobe Creative Suite
  • Customer Engagement
  • Color Theory
  • Social Media
  • Interior Design
  • Lighting Techniques
  • Seasonal Displays
  • Sales promotion
  • Problem-solving
  • Floor set execution
  • Store layout
  • Fixture placement
  • Event planning
  • Creative thinking
  • Mannequin styling
  • Team collaboration
  • Multitasking
  • Attention to detail
  • Cross-merchandising
  • Training and development
  • Analytical skills
  • Project management
  • Display Building
  • Overstock Management
  • Merchandising Plan Creation
  • Interior and Exterior Displays
  • Workload Planning
  • Employee Coaching
  • Creative Vision
  • Visual Merchandising
  • Guest Engagement
  • Brand Marketing
  • Merchandise Flow
  • Customer Service
  • Originality and Creativity
  • Design Visualization
  • Mannequin and Prop Maintenance
  • Interior and Window Display Maintenance
  • Color Discrimination
  • Event Coordination
  • Critical Thinking
  • Idea Brainstorming
  • Visual Media Production

Certification

ServeSafe Certified

Ordained Minister

Timeline

Front of House Manager

Chic-Fil-A
01.2023 - 08.2023

Visual Merchandising Assistant

American Eagle Outfitters, Inc
11.2022 - 11.2023

Shift Leader

Chick-fil-A
09.2022 - 11.2022

Food Safety Specialist,

Chick Fill A
09.2021 - 09.2022

Resident Assistant

Clayton State University
01.2019 - 05.2020

Brand Ambassador

Forever 21
11.2018 - 01.2019

Bachelor of Arts - Fine Arts

Clayton State University

Associate of Arts - Psychology

University of Phoenix
Antonio Fernandez