Antonio D. McGhee
Atlanta
Summary
Dedicated healthcare professional with education and experience in clinical operations, healthcare delivery, and industry compliance. Proven track record of success in streamlining operations, developing protocols and improving patient outcomes. Strong commitment to exemplary customer service and maximizing patient safety and satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Access Specialist
WellStar Kennestone Hospital
11.2023 - Current
- Maintained patient confidentiality by adhering to HIPAA guidelines and hospital policies.
- Handled sensitive situations involving distressed patients with empathy maintaining professionalism throughout interactions.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Participated in ongoing training programs to stay current with industry trends and best practices in patient access services.
Care Coordinator
Rhode Island Hospital
05.2022 - 12.2022
- Supported patient care excellence via planning and interpretation of medical and social programs.
- Orchestrated patient care action plans with nurses, insurance providers, and social workers to ensure quality medical service.
- Assessed clinical policies and procedures for compliance with changing regulations.
- Developed strong rapport with patients and families, promoting open communication channels for effective collaboration in treatment plans.
Quality Assurance Analyst
MDPen
06.2017 - 09.2021
- Advised developers on problems with databases, performance and other issues.
- Participated in quality improvement initiatives to improve patient care outcomes.
- Demonstrated knowledge of technical procedures and proper equipment use.
- Served as a patient advocate, ensuring individual needs were met and concerns addressed promptly.
Education
Master of Arts - Public Health
Grand Canyon University
Bachelor of Arts - Communications
University of Alabama at Birmingham
Skills
- Project Management
- Healthcare operations
- Administrative supervision
- Program oversight
- Database coordination
- Interdepartmental collaboration
- Insurance practices
- Verbal and written communication
- Case management
- Multitasking ability
- Relationship building
- Care Planning
- Patient education
- Proficient in Microsoft Office: Suite
- Decision making
Certification
Basic Life Support (BLS) with American Heart Association
Timeline
Patient Access Specialist
WellStar Kennestone Hospital
11.2023 - Current
Care Coordinator
Rhode Island Hospital
05.2022 - 12.2022
Quality Assurance Analyst
MDPen
06.2017 - 09.2021
Bachelor of Arts - Communications
University of Alabama at Birmingham
Master of Arts - Public Health
Grand Canyon University
Similar Profiles
Radhika PatelRadhika Patel
Resident Physician at WellStar Kennestone HospitalResident Physician at WellStar Kennestone Hospital
Sophia ZacconeSophia Zaccone
Care Partner at WellStar Kennestone HospitalCare Partner at WellStar Kennestone Hospital
Rachael MansfieldRachael Mansfield
Neuro ICU Registered Nurse at WellStar Kennestone HospitalNeuro ICU Registered Nurse at WellStar Kennestone Hospital
Rebecca Moore-NullRebecca Moore-Null
Instructional Designer & Learning Strategist at Huntley Hills Elementary & Montessori SchoolInstructional Designer & Learning Strategist at Huntley Hills Elementary & Montessori School
Erin ShaughnessErin Shaughness
Work-X Engineering Intern at Dart Enterprises Ltd.Work-X Engineering Intern at Dart Enterprises Ltd.