Anulika Obiekwe
Kennesaw
Summary
Biology major with a minor in Medical Sociology and hands-on experience in research, laboratory techniques, and data analysis. Engaged in volunteer work and campus leadership as an Undergraduate Housing Assistant, demonstrating strong organizational, problem-solving, and collaborative skills. Well-versed in scientific methods, lab safety, and accurate documentation, prepared to contribute effectively in research, laboratory, or clinical support roles. Additionally, experience in healthcare-related customer service has strengthened communication, problem-solving, and client-focused skills.
Overview
3
3
years of professional experience
Work History
Residential Assistant – Undergraduate Housing
Kennesaw State University
08.2022 - 05.2023
- Assisted residents with housing inquiries and concerns, ensuring a safe and supportive living environment.
- Mediated conflicts and provided guidance to students, promoting community engagement and compliance with housing policies.
- Organized events and programs to foster resident interaction and campus involvement.
- Collaborated with campus housing staff to address operational needs and enhance resident experience.
- Encouraged student participation in community and social university-sponsored programs.
Healthcare Enrollment Specialist
Anomaly Squared
06.2021 - 10.2021
- Applied medical terminology knowledge to clearly communicate policy details and answer client questions.
- Assisted clients in evaluating options and selecting plans that met their healthcare needs.
- Provided clients with accurate health insurance quotes, explaining coverage, benefits, and plan options.
- Maintained precise records of client interactions and enrollment decisions.
- Managed high call volumes while delivering professional, empathetic, and clear communication.
Account Services Representative
TTEC
05.2020 - 12.2020
- Assisted clients with card ordering, replacements, and account updates.
- Investigated and reported potential fraud, ensuring compliance with security protocols.
- Provided clear guidance and support to customers regarding account issues and card services.
- Maintained accurate records of client interactions, transactions, and fraud reports.
- Collaborated with team members to resolve complex cases efficiently while ensuring client satisfaction.
- Managed high-volume inquiries while maintaining professionalism and attention to detail.
Education
Bachelor of Science - Biology
Kennesaw State University
Kennesaw, GA05.2026
Skills
- PCR, gel electrophoresis, DNA/RNA extraction, sample preparation - Beginner
- Microscopy (light and compound) - Expert
- Sterile technique & aseptic handling - Expert
- Laboratory safety and compliance (OSHA, biosafety) - Expert
- Data collection, recording, and analysis - Expert
- Microsoft Excel and basic data management - Expert
- Research and information gathering - Expert
- Clear communication with clients and team members - Expert
- Report writing and documentation - Expert
- Relationship building and teamwork - Expert
Timeline
Residential Assistant – Undergraduate Housing
Kennesaw State University
08.2022 - 05.2023
Healthcare Enrollment Specialist
Anomaly Squared
06.2021 - 10.2021
Account Services Representative
TTEC
05.2020 - 12.2020
Bachelor of Science - Biology
Kennesaw State University
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