April Myers
Atlanta
Summary
Highly experienced professional holding years of experience within multiple career fields; extremely motivated to showcase the amount of skills and expertise that have been acquired over extensive years in marketing, sales, hospitality, customer experience, educational leadership, and higher education. Very solid ability to meet deadlines and metrics; provides technics and strategies that lead to constant growth and development within a company and establish permanent rapport with consumers.
Overview
12
12
years of professional experience
Work History
Leasing Consultant
Charleston Court Apartments
01.2025 - Current
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
- Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
- Managed online listings for the property, ensuring accurate information was available for potential tenants at all times.
Admissions Recruiter
American Intercontinental University Online
05.2019 - 07.2022
- Drove sales upward by contacting new and old leads daily. Strategizing marketing tactics to bring in potential candidates.
- Contributed to the development of long-term enrollment goals, aligning recruitment initiatives with institutional priorities and strategic objectives.
- Served as an ambassador at local college fairs and other recruitment events, effectively representing the institution to prospective students and their families.
- Stayed current on industry trends and best practices in college admissions to implement new strategies for attracting top talent to the institution.
- Increased enrollment rates by actively recruiting high-potential candidates through targeted outreach efforts.
- Developed strong relationships with high school counselors, promoting the institution''s reputation and generating additional interest among potential applicants.
Academic Advisor
Gwinnett College
12.2017 - 05.2019
- Received and reviewed transcripts to determine eligibility for admission to college or specific programs.
- Managed caseloads effectively, prioritizing tasks based on urgency and importance while maintaining high-quality service delivery.
- Conducted academic advisement services for students on reoccurring basis to maintain educational progression.
- Served as a liaison between students, faculty, staff, and administration to address concerns or conflicts that arose during the course of study.
- Improved retention rates by providing personalized guidance to students at various stages of their academic journey.
- Met firm deadlines while applying results-driven and goal-oriented methodology to teaching initiatives.
Loan Officer
Advance America
08.2013 - 11.2017
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Maintained strict confidentiality of bank records and client information.
- Examined customer loan applications for loan approvals and denials.
- Ensured compliance with all federal and state regulations throughout the loan origination process.
- Cultivated lasting relationships with satisfied clients that led to repeat business as well as referrals from friends or family members.
- Conducted comprehensive risk assessments for loan portfolios, resulting in balanced risk management.
Education
Bachelor Of Arts - English Education
Jackson State University
Jackson, MS12.2020
Skills
- Customer service
- Fair housing regulations
- Building rapport
- Fair housing policies
- Customer service expertise
- File management
- CRM software
- Phone and email etiquette
- Sales techniques
- Telephone and email etiquette
- Application processing
- Creative problem solving
- Closing techniques
- Database management
- Market trends
- Relationship building
- Sales proficiency
- Business development
- Business processes and procedures
- Recruitment and marketing techniques
- Telephone inquiry management
- Sales and marketing aptitude
- Customer service-focused
- Critical thinking
Timeline
Leasing Consultant
Charleston Court Apartments
01.2025 - Current
Admissions Recruiter
American Intercontinental University Online
05.2019 - 07.2022
Academic Advisor
Gwinnett College
12.2017 - 05.2019
Loan Officer
Advance America
08.2013 - 11.2017
Bachelor Of Arts - English Education
Jackson State University
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