April Polite
Dwelli Brokerage and Other Brokerages
Stockbridge
33
years of professional experience
*Dynamic Realtor with a proven track record in client relations and contract negotiation. Skilled in comparative market analysis and social media marketing, delivering tailored property marketing strategies that enhance visibility and attract potential buyers.
*Operations Manager with a proven track record of improving systems to drive productivity and profitability.
Work History
Realtor
4 Years 9 Months- Facilitates property showings, showcasing features to potential buyers and addressing inquiries.
- Conducts market analysis to determine competitive pricing strategies for listings.
- Develop marketing materials, including brochures and online listings, to enhance visibility of properties.
- Negotiate purchase agreements between buyers and sellers, ensuring favorable terms for clients.
- Maintain up-to-date knowledge of local real estate trends and regulations to inform clients effectively.
- Cultivate relationships with clients through regular communication and personalized service throughout the sales process.
- Collaborate with mortgage brokers and inspectors to streamline transaction processes for clients.
- Mentor junior agents on best practices in client management and property marketing techniques.
- Coordinate various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Build lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Develop strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhance client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Delivere exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Streamline contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
- Collaborate with other agents to ensure timely closings and successful transactions for all parties involved.
- Generate leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
- Leverage social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
- Provide expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
- Ensure compliance with federal/state laws regulating real estate transactions.
- Educate clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
- Assiste clients in navigating complex financial transactions, ensuring a smooth process from start to end.
- Write contracts to outline sales and purchases of properties.
- Advise and inform prospective clients on current market activities and conditions.
- Assists buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Foster trust among clients by maintaining strict confidentiality regarding personal information during each transaction agreement period.
Office Manager/Dental Hygienist
3 Years 7 Months- Streamlined office operations, improving overall efficiency and workflow within dental practice.
- Managed scheduling for patient appointments, optimizing calendar utilization and reducing wait times.
- Coordinated communication between dental staff and patients, enhancing customer service experience.
- Oversaw inventory management, ensuring adequate supplies while minimizing waste and costs.
- Implemented new office procedures, increasing operational effectiveness and staff productivity.
- Trained new administrative staff on office protocols and software systems, fostering a collaborative environment.
- Conducted regular audits of patient records to ensure compliance with regulatory standards and accuracy.
- Developed training materials for staff development, promoting continuous learning and professional growth within office team.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Consultant
2 Years 2 Months- Developed strategic plans to enhance productivity across multiple office environments.
- Collaborated with cross-functional teams to implement productivity-enhancing tools and systems.
- Facilitated workshops to train staff on best practices for increasing net operating income (NOI).
- Analyzed operational workflows to identify inefficiencies and recommend process improvements.
- Conducted comprehensive assessments of client operations to drive performance enhancements.
- Led initiatives to streamline processes, resulting in significant operational efficiencies across projects.
- Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity.
- Developed innovative strategies for clients, resulting in increased revenue and business growth.
- Streamlined internal processes to enhance team efficiency and improve overall project outcomes.
Regional Manager
2 Years- Developed and implemented strategies to enhance operational efficiency across multiple locations.
- Managed performance metrics, driving accountability and continuous improvement initiatives.
- Led regional operations, ensuring alignment with corporate goals and standards.
- Cultivated strong relationships with stakeholders to support business growth and client satisfaction.
- Mentored and trained staff in operational best practices and compliance requirements.
- Analyzed market trends to inform strategic planning and resource allocation decisions.
- Streamlined processes, reducing operational costs while maintaining service quality standards.
- Oversaw budget management, optimizing resource utilization across regional facilities.
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
- Supervised staff to optimize brand expansion initiatives and productivity.
- Mentored and developed high-potential employees for leadership roles through individualized career development plans and opportunities for growth.
Hygiene Trainer
1 Year- Developed and delivered training programs to enhance staff competencies and operational efficiency.
- Facilitated workshops focusing on effective communication and customer service skills for diverse audiences.
- Evaluated training materials to ensure alignment with organizational goals and learner needs.
- Mentored junior trainers, providing guidance on best practices in instructional design and delivery methods.
- Analyzed feedback from participants to refine programs, enhancing engagement and learning outcomes.
- Collaborated with management to identify training gaps and implement solutions that drive performance improvement.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Enhanced trainee engagement through interactive workshops and hands-on activities.
- Delivered dynamic presentations to facilitate learning and retention among diverse audiences.
- Facilitated team-building exercises to foster collaboration between department members.
- Promoted a culture of continuous learning by advocating for professional development opportunities.
- Streamlined processes for creating, updating, and distributing training materials, resulting in significant time savings for staff members involved in these tasks.
Office Manager
2 Years- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Oversaw office inventory activities by ordering requisitions and stocking and shipment receiving.
- Oversaw office inventory activities by ordering and requisitioning and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote seamless integration into the team dynamic.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Spearheaded community outreach initiatives, improving the company's local reputation and engagement.
- Improved team morale and cohesion with regular team-building activities and open communication channels.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
- Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
- Facilitated positive a positive work environment, addressing employee concerns promptly and fostering a culture of mutual respect.
Dental Hygienist
1 Year- Conducted periodontal assessments and treatments to maintain optimal gum health.
- Provided comprehensive dental cleanings and preventative care for diverse patient population.
- Educated patients on oral hygiene practices and treatment options to enhance overall health.
- Assisted in developing individualized treatment plans based on patient needs and preferences.
- Collaborated with dentists to ensure seamless patient care and effective treatment outcomes.
- Maintained up-to-date patient records, including medical histories and treatment plans, to facilitate accurate diagnoses and tailored treatments.
Office Manager
5 Years- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Facilitated smooth office relocations by meticulously planning and coordinating all aspects of the move.
- Reduced overhead costs significantly through the negotiation of vendor contracts for office supplies and services.
- Implemented comprehensive training program for new hires, improving their integration into the team and productivity.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Coordinated with the IT department to upgrade office technology, enhancing overall efficiency and data security.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
- Enhanced communication within the office by implementing centralized digital messaging a centralized digital messaging platform.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
- Optimized office space utilization, leading to more efficient and productive a work a work environment.
- Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
- Increased customer satisfaction by developing an effective client feedback an effective client feedback system that led to service improvements.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Resolved issues through active listening and open-ended questioning, escalating major problems to the manager.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Provided backup to front the front desk to step in to assist with various tasks whenever an employee was absent or at lunch.
- Completed bi-weekly payroll for 15 employees.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
- Kept high average of performance evaluations.
- Improved office operations by automating client correspondence, record tracking and data communications.
Dental Hygienist
5 Years- Mentored junior hygienists, enhancing team performance through knowledge sharing and training initiatives.
- Provided comprehensive dental cleanings and preventative care for diverse a diverse a diverse patient population.
- Educated patients on oral hygiene practices and treatment options to enhance overall health.
- Enhanced patient experience by building rapport, addressing concerns, and explaining procedures in a professional manner.
- Supported office administrative tasks such as answering phone calls, scheduling appointments.
- Applied fluoride and dental sealants to protect patients' teeth from decay.
- Captured patients' dental radiographs and provided to dentist for interpretation and diagnosis.
- Conducted oral cancer screenings during routine dental exams, resulting in early detection of potential issues.
- Screened patients for signs of oral cancer, lesions, or disease by visually and manually inspecting mouth and gums.
Dental Hygienist
1 Year 7 Months- Cleaned patient's teeth to remove plaque and tartar buildup and prevent tooth decay and gum disease.
- Tailored individualized periodontal maintenance programs for patients suffering from gum disease or other related concerns.
- Managed office administrative tasks including answering phone calls, scheduling appointments, and handling insurance billing inquiries.
- Supported office administrative tasks such as answering phone calls, scheduling appointments, and handling insurance billing inquiries when needed.
- Applied fluoride treatments to strengthen tooth enamel and prevent cavities in both children and adults.
- Educated patients on the importance of oral hygiene and demonstrated techniques for flossing and brushing.
- Took and interpreted X-rays to identify cavities, impacted teeth and other dental issues.
- Educated patients on oral hygiene and care to prevent future dental issues.
Front Office/Hygiene Assistant
2 Years 5 Months- Assisted dental professionals in providing exceptional patient care through effective hygiene practices.
- Educated patients on oral hygiene techniques, fostering improved dental health awareness and practices.
- Maintained cleanliness and organization of treatment areas, ensuring compliance with health and safety standards.
- Prepared and sterilized dental instruments, enhancing operational efficiency and patient safety during procedures.
- Monitored inventory levels of hygiene supplies, contributing to timely restocking and uninterrupted workflow.
- Prepared patient for x-rays and gathered x-ray films.
- Managed hygienist schedules with calendaring software to maintain steady patient flow.
- Prepared procedure rooms and tray setups for hygienists and doctors before starting dental procedures.
- Complied with OSHA and corporate safety policies and standards.
Dental Assistant
1 Year 8 Months- Assisted in patient care and comfort during dental procedures.
- Educated patients on oral hygiene practices and post-treatment care instructions.
- Managed sterilization of instruments and equipment to ensure compliance with safety standards.
- Prepared treatment rooms for procedures, maintaining cleanliness and organization.
Dental Assistant/Front Office Assistant
2 Years 4 Months- Supported dentists during procedures by anticipating needs and providing necessary tools efficiently.
- Educated patients on oral hygiene practices and post-treatment care to enhance overall health outcomes.
- Managed patient records using dental software, ensuring accuracy and compliance with regulations.
- Assisted in preparing treatment areas and sterilizing instruments to ensure optimal patient safety.
- Streamlined appointment scheduling processes, improving patient flow and reducing wait times significantly.
- Coordinated with insurance companies to facilitate claims processing and improve reimbursement timelines.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Performed general chairside duties for general dentistry, endo procedures, and oral surgery.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
Education
Dental Assistant - Dental Assisting
Associate of Applied Science - Dental Hygiene
Skills
Comparative market analysis
Property marketing
Contract negotiation
Strong negotiation skills
Market analysis
Social media marketing
Tech-savvy mindset
Client relations
Accomplishments
Gold Club 2023 $5M in sales
Culture Award 2024
Platinum Award 2024 $7.25M in sales
Top Recruiter 2025
Diamond Club 2025 $8.89M in sales
Increased productivity and profitability in all of the offices I managed as well as consulted.
Timeline
Realtor
Dwelli Brokerage and Other Brokerages
11.2021 - CurrentRead More
Office Manager/Dental Hygienist
Buford Dental
03.2020 - 10.2023Read More
Consultant
Contracted With Different Offices to Provide Consulting to Increase Productivity and Increase NOI
01.2018 - 03.2020Read More
Regional Manager
Tralongo Management
01.2016 - 01.2018Read More
Hygiene Trainer
Scheduling Institute
01.2015 - 01.2016Read More
Office Manager
Norcross Dental Associates/Tralongo Management
01.2013 - 01.2015Read More
Dental Hygienist
Tebo Dental Lilburn and Dacula
01.2012 - 01.2013Read More
Office Manager
Cosmetic and Sedation Dentistry
01.2007 - 01.2012Read More
Dental Hygienist
Ashley P Curington, DDS PC
01.2002 - 01.2007Read More
Dental Hygienist
Johns Creek Dental Care
06.2000 - 01.2002Read More
Front Office/Hygiene Assistant
Dent 1st Dentalcare
01.1998 - 06.2000Read More
Dental Assistant
Ashley P Curington DDS PC
05.1996 - 01.1998Read More
Dental Assistant/Front Office Assistant
Associated Dental Group
01.1994 - 05.1996Read More
Dental Careers
Dental Assistant from Dental Assisting
Read More
Georgia Perimeter College(Now GA State University)
Associate of Applied Science from Dental Hygiene
Read More
Culture Award 2024
The Culture Award is given to exemplify excellence in the industry. Overall ideal agent, problem solver, attitude, willingness to help.