Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Aqel Taylor

Decatur

Summary

Dynamic automotive professional with extensive experience at CarMax, excelling in vehicle inspection and diagnostic testing. Proven ability to enhance customer satisfaction through effective communication and collaboration. Skilled in paint correction and parts replacement, consistently delivering high-quality service and ensuring optimal vehicle performance. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Detail Specialist

CarMax
Norcross
08.2024 - 03.2025
  • Removed minor flaws in refinish using sanding and buffing.
  • Performed detailed inspections of product components and assemblies.
  • Washed wide range of vehicles each day.
  • Cleaned cars both externally and internally by hand or with use of automated equipment.
  • conducted removal of window tint
  • Cleaned and conditioned leather, vinyl, and other interior materials.

Service Porter

CarMax
Norcross
05.2022 - 03.2025
  • Received customer vehicles for service and parked them in designated areas.
  • Delivered loaner cars to customers who requested them while their own vehicle was undergoing repairs or maintenance work.
  • Inspected vehicle engines upon arrival to identify any potential issues or malfunctions.
  • Kept digital logs updated with cars, locations and special customer information.
  • Responded promptly to customer inquiries regarding pricing estimates for specific types of repairs or maintenance services.

Service Advisor

CarMax
Norcross
02.2024 - 08.2024
  • Demonstrated knowledge of advanced diagnostic equipment used in the shop.
  • Collaborated with sales team members to stay current on inventory levels and resolve item issues.
  • Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.
  • Provided accurate estimates of repair costs, labor times and parts prices to customers.
  • Assisted with scheduling appointments for service work to be performed on vehicles.

Automotive Technician Intern

collins body shop
Tate
05.2022 - 05.2024
  • Inspected vehicles for damage and recorded findings to facilitate repairs.
  • Communicated effectively with customers regarding their needs and expectations for vehicle service or repair work.
  • Completed standard inspections to assess wear and damage to vehicles.
  • Used diagnostics and troubleshooting tools to identify failures and equipment issues.
  • Removed old oil, replaced filters, and added correct amounts of fluids.
  • Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
  • Assisted senior technicians in the diagnosis of more complex repair jobs.
  • Pulled out old and malfunctioning components such as hoses and replaced with new parts.

Education

High School Diploma -

Norcross High School
Norcross, GA
05-2021

Some College (No Degree) - Marketing

Judson University
Elgin, IL

Skills

  • Vehicle inspection and diagnostic testing
  • Paint correction and interior detailing
  • Parts replacement
  • Customer service and team collaboration
  • Effective communication
  • Work Planning and Prioritization
  • Communication skills

Certification

  • Georgia clean air force emission certification

References

References available upon request.

Timeline

Detail Specialist

CarMax
08.2024 - 03.2025

Service Advisor

CarMax
02.2024 - 08.2024

Service Porter

CarMax
05.2022 - 03.2025

Automotive Technician Intern

collins body shop
05.2022 - 05.2024

High School Diploma -

Norcross High School

Some College (No Degree) - Marketing

Judson University

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Aqel Taylor