Arabia Bandy
Atlanta
Summary
Dynamic customer service representative with a proven track record at Porsche, adept at enhancing client satisfaction and streamlining processes. Skilled in X-ray techniques and chairside assisting, I excel in fostering strong relationships while ensuring compliance with industry standards. Committed to delivering exceptional service and improving operational efficiency.
Overview
4
4
years of professional experience
Work History
CSR
TSI (Peco)
09.2025 - Current
- Resolved customer inquiries promptly, enhancing overall satisfaction and loyalty.
- Provided detailed product information, improving customer understanding and engagement.
- Processed orders and returns efficiently, adhering to company policies and procedures.
- Tracked customer interactions using CRM software to improve service delivery quality.
- Collaborated with team to streamline service delivery processes and enhance efficiency.
- Maintained accurate records of customer transactions and communications for reference.
CSR
Porsche
12.2024 - 04.2025
- Streamlined recruitment by screening resumes and scheduling efficient interviews.
- Protected sensitive employee information while managing comprehensive records.
- Facilitated onboarding, ensuring new hires completed essential documentation promptly.
- Organized training sessions, tracking attendance and collecting feedback for future improvements.
- Addressed employee inquiries regarding benefits and policies in a timely manner.
- Maintained accurate HR databases, ensuring information remained current and reliable.
Dental Intern
Dental Smile Makeover
04.2022 - 07.2022
- Enhanced patient care by assisting in assessments and collecting medical histories.
- Boosted workflow efficiency by providing chairside support during dental procedures.
- Ensured compliance with infection control standards through diligent sterilization protocols.
- Educated patients on post-operative care and preventive oral hygiene practices.
- Managed appointment scheduling and patient records using dental software effectively.
- Collaborated on tailored treatment plans, addressing individual patient needs and goals.
Education
Associate of Science - Dental Assistant
UEI College
Stone Mountain, Ga11-2024
Skills
- X-ray (Traditional & Digital)
- Impressions Chair side
- Assisting
- Basic/Specialty Tray Set-ups
- Dental Terminology Four
- Handed Dentistry
- Restoring Procedures
- Sterilization Coronal Polishing
- OSHA Trained HIPPA Trained
- CPR certified
- Filing/Editing Composites
- Dental Sealants
- Charting
Timeline
CSR
TSI (Peco)
09.2025 - Current
CSR
Porsche
12.2024 - 04.2025
Dental Intern
Dental Smile Makeover
04.2022 - 07.2022
Associate of Science - Dental Assistant
UEI College