Experienced sales professional with over 21 years of expertise in healthcare and medical sales environments. Demonstrated ability to cultivate and maintain relationships, exceed sales targets, and implement strategic marketing initiatives. Skilled in leveraging strong interpersonal skills and tech savviness to drive customer satisfaction and business growth.
Overview
22
22
years of professional experience
Work History
Diagnostic Imaging Specialist
American Health Imaging
Albany, Columbus, Macon, Warner Robins
03.2022 - Current
Cultivated relationships with medical professionals including Primary Care, Oncology, Internal Medicine, referral coordinators and decision makers to promote imaging services, enhancing reach.
Strategically manage marketing resources, incresing market share and service quality.
Develop and execute call routing and business plans, ensuring consistent success.
Collaborate with operations to improve customer satisfaction, inform sales strategies and increase high quality patient feedback.
Exceeded referral targets year over year by 20% through strategic partnerships and effective CRM use as well as innovative in-service strategies and out of office events
Analyzed data to identify trends and determine factors contributing to gains and declines in order to strategically plan and make informed decisions.
Organized and coordinated off-site events to promote the business, enhance the brand, and foster new relationships with prospects and make informed decisions
Arranged and hosted in-service lunches and activities to educate on imaging business features, advantages, benefits, and build relationships
Gained the trust of medical providers, integrated seamlessly into becoming part of their teams by consistently supporting the practice and finding solutions when needed
Effective expense management, complying with all company policies for accurate reporting
Optimize budget assigned by leveraging creative strategies in order to maximize impacts and drive increased referral volume
Pulmonary Medical Device Sales Excecutive
Lincare
Albany
08.2009 - 03.2022
Developed and maintained professional relationships with potential and existing pulmonary, primary, and oncology providers.
Worked to solve provider problems and concerns, coordinated with internal and external departments to deliver optimal patient and healthcare experience
Demonstrated how the business can be used to partner with patient advocates
Provided in-servicing and clinical information on new and existing products to key personnel and departments; marketed products and services through in-service presentations
Created and implemented sales plans to introduce new products to customers
Researched potential providers via prospecting and cold calling
Exceeded total revenue and profit objectives for assigned territory by up to 5% month over month, resulting in 25% growth year over year in last year
Acted as liaison between the account and Lincare to demonstrate a commitment to the highest level of customer satisfaction
Performed all phases of sales activities for SW Georgia territory, including value added products, medical coverage, submissions to receivables management, servicing the account with follow up
Stay informed of competitive products and product benefits in order to communicate the strength of the products and business
Maintained up to date sales activities, sales pipeline and account records on prospective and active accounts using CRM tool. Ensured the timely completion and submission of call reprts and weekly planner within the CRM tool.
Provided reports to management on activities, forecasts, sales and projects
Maintained knowledge & compliance with company regulatory & legal policies
Excelled at getting past gatekeeper for sales optimization
Maintained all records for expense management.
Utilized CRM data to refine sales tactics and enhance customer engagement, driving substantial territory growth.
Maintained meticulous records to ensure compliance with regulatory standards and support strategic decision-making
Championed new medical device roll-outs, significantly increasing market adoption and user familiarity.
Managed detailed expense records ensuring adherence to budget and fiscal policies.
Merchandise Sales Manager
Buffalo Rock Pepsi
Albany
06.2004 - 08.2008
Collaborated with store management to strategically place displays, leading to increased sales.
Built and maintained strong relationships with store managers through exceptional customer service.
Designed and set up eye-catching displays to drive product sales.
Executed in-store resets to optimize product placement and inventory.
Managed stock organization, ensuring product availability, and accessibility.
Analyzed market trends to tailor display setups, enhancing customer interest.
Energized team dynamics to enhance productivity and sales outcomes.
Maintained meticulous inventory records to streamline operations and reduce waste.
Cultivated a collaborative team environment that fostered skill development and efficiency.
Boosted team sales by optimizing display strategies and enhancing visual merchandising.
Orchestrated timely product rotations, ensuring fresh offerings, and peak condition.