Arecia Williams
Sparta
Summary
Dynamic and results-driven professional with a proven track record at Dollar General, excelling in customer service and store organization. Recognized for enhancing sales through strategic merchandising and maintaining high-quality standards. Strong problem-solving skills and attention to detail contributed to improved operational efficiency and team performance.
Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.
Experienced with packaging and organizing warehouse items for shipment. Utilizes attention to detail and time management skills to ensure accurate and timely order fulfillment. Track record of effective teamwork and adaptability to changing work demands.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
Dollar General
08.2024 - 03.2025
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Warehouse Packer
Verescence
01.2023 - 03.2024
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, weighed and shipped items per customer specifications.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.
- Loaded merchandise into specific packages suited for product dimensions.
- Increased order accuracy by meticulously following picking lists and double-checking packed items.
- Demonstrated flexibility during peak seasons by working extended hours or weekends when necessary.
- Successfully met daily packing quotas while remaining focused on quality control measures throughout each shift.
- Maintained quality standards by performing thorough final inspections of packed shipments before loading onto trucks.
Crew Team Member
Burger King
03.2021 - 12.2022
- Operated register to process payments and collect cash payment for order totals.
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Greeted customers at drive-thru and took food orders.
- Utilized strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.
- Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
- Became familiar with products to answer questions and make suggestions.
- Contributed to a safe work environment by strictly adhering to company health and safety regulations at all times.
- Assisted fellow crew members during peak hours, ensuring smooth operations without compromising quality standards.
- Checked and restocked utensils and condiments in appropriate locations for guests.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Crew Team Member
McDonald's
08.2015 - 04.2021
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Collaborated with team members to complete orders.
Education
Baldwin High School
Milledgeville05-2019
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Store organization
- Time management
- Customer relations
- Inventory control
- Loading and unloading
- Punctual and reliable
- Attention to detail
- Teamwork
- Product packaging
- Heavy lifting
Accomplishments
Merit Scholar
2015-2016
Languages
English
Full Professional
Timeline
Assistant Store Manager
Dollar General
08.2024 - 03.2025
Warehouse Packer
Verescence
01.2023 - 03.2024
Crew Team Member
Burger King
03.2021 - 12.2022
Crew Team Member
McDonald's
08.2015 - 04.2021
Baldwin High School
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