Areona Williams

Call Center – Provide comprehensive assistance to clients regarding traffic violations in Georgia and Florida, ensuring accurate information and exceptional customer service.

Filing Department - Handle the filing of cases retained by the Firm, ensuring proper documentation is submitted to establish the Firm as the Attorney of Record.

Disposition Department - Manage the process of communicating case disposition details to clients, ensuring they are promptly informed of offers received regarding their cases.

• Provided valuable input during process improvement discussions, leading to enhanced operational efficiencies.
• Maintained a clean work environment with regular sanitation of tools and equipment.
• Placed poultry on scales to weigh and tag containers with individual package weight and contents.
• Inspected poultry product for defects and removed defective pieces from conveyor belt.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

• Unloaded and loaded items from conveyors, machines, and conveyances.
• Carefully packaged finished products and prepared for shipment.
• Exceeded daily production targets consistently due to efficient time management skills and strong attention to detail.
• Operated Number machines proficiently and in compliance to safety standards.

• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Worked well with teammates and accepted coaching from management team.