Arianah Smith
Hinesville
Summary
Results-driven Account Management Professional experienced in fostering client relationships and driving revenue growth. Delivered exceptional outcomes through effective team leadership and process improvement in high-volume environments. Focused on strategic planning and adaptable solutions to meet evolving business needs.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Account Manager
Comcast
01.2021 - Current
- Managed full sales cycle, exceeded sales targets, strengthened customer relationships, resolved escalations, and tracked customer data using CRM systems.
- Managed client accounts, fostering strong relationships and ensuring satisfaction with services.
- Collaborated with cross-functional teams to develop tailored solutions for diverse customer needs.
- Analyzed market trends to identify opportunities for account growth and strategic expansion.
Yard Coordinator
DAMCO
01.2021 - 01.2022
- Coordinated dispatching, scheduling, yard operations, equipment control, and reporting while maintaining safety compliance.
- Oversaw scheduling of inbound and outbound shipments, ensuring timely deliveries.
- Implemented safety protocols to maintain compliance with industry standards and regulations.
- Trained new staff on operational procedures, enhancing team performance and productivity.
- Coordinated yard operations to optimize space utilization and improve workflow efficiency.
- Analyzed operational data to identify trends, driving strategic decisions for yard management improvements.
Yard Coordinator
DAMCO
01.2021 - 01.2022
- Coordinated dispatching, scheduling, yard operations, equipment control, and reporting while maintaining safety compliance.
- Monitored inventory levels, identified discrepancies, and initiated corrective actions.
- Developed process improvements that streamlined yard activities and reduced turnaround times.
- Led cross-functional teams to resolve logistical challenges and enhance service delivery.
- Optimized workflow with efficient allocation of resources, including personnel, equipment, and space.
Warehouse Worker
Target Distribution Center
01.2019 - 01.2021
- Operated order picker and reach truck, handled heavy materials, ensured quality and safety standards.
- Operated forklifts and pallet jacks for efficient loading and unloading of merchandise.
- Maintained accurate inventory records using warehouse management systems.
- Collaborated with team members to optimize workflow and improve productivity.
- Implemented safety protocols ensuring compliance with company regulations.
- Conducted regular equipment inspections to minimize downtime and ensure operational readiness.
- Trained new employees on best practices for warehouse operations.
Assistant General Manager
TravelCenters of America
01.2014 - 01.2017
- Managed daily operations, payroll, inventory, hiring, training, budgeting, and customer service.
- Led daily operations to enhance service quality and customer satisfaction.
- Streamlined inventory management processes, reducing waste and improving supply chain efficiency.
- Developed training programs for staff, fostering skill development and operational excellence.
- Collaborated with department heads to implement strategic initiatives driving company growth.
- Analyzed sales data to identify trends, informing decision-making for promotional strategies.
Education
Bachelor of Science - Human Resources Management
University of Phoenix
Phoenix05.2027
Associate Degree - Business
Strayer University
01.2019
Skills
- Customer management
- Account management
- Customer service
- Team Leadership
- Hiring & Training
- Client Relationship Management
- Sales Training
- Office software
- ERP systems
- Account Strategy Development
- Account development
- Client relations
- Cross-functional collaboration
Certification
- ServSafe
- Forklift Certification
Timeline
Account Manager
Comcast
01.2021 - Current
Yard Coordinator
DAMCO
01.2021 - 01.2022
Yard Coordinator
DAMCO
01.2021 - 01.2022
Warehouse Worker
Target Distribution Center
01.2019 - 01.2021
Assistant General Manager
TravelCenters of America
01.2014 - 01.2017
Associate Degree - Business
Strayer University
Bachelor of Science - Human Resources Management
University of Phoenix