Arianna Santiago
Grovetown,GA
Summary
Detail-oriented Cryptologic Language Analyst with proven skills in Critical Thinking, Quality Assurance, and Cybersecurity Fundamentals. Experienced in analyzing foreign language communications to identify threats and support high-stakes operations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cryptologic Language Analyst
United States Air Force
Augusta, GA
06.2020 - Current
- Analyzed written and spoken foreign language communications to identify potential threats and intelligence opportunities.
- Provided real-time translation support during high-stakes operations, enabling effective communication between team members and foreign counterparts.
- Supported intelligence operations by transcribing, translating, and analyzing critical information from intercepted signals.
- Collaborated with NSA and other security analysts to research and report intercepted intelligence for appropriate departments and personnel.
- Contributed to the development of mission-specific training materials for new analysts, ensuring a thorough understanding of language-related tasks.
- Assisted in identifying multiple high-value targets through meticulous analysis of foreign language communications and metadata.
- Improved operational efficiency by maintaining up-to-date knowledge on relevant foreign languages, dialects, and cultural trends.
- Mitigated security risks by adhering to strict protocols governing the handling of classified materials during all stages of the analytical process, maintaining zero security violations.
- Translated complex documents and audio materials to support mission objectives and operational planning.
- Developed and refined analytical processes to enhance accuracy in intelligence reporting.
- Collaborated with interdisciplinary teams to integrate linguistic insights into strategic initiatives.
- Instructed 10+ junior analysts on specific translation techniques and analytical methodologies, ensuring comprehensive skill development.
- Drafted well-written reports detailing foreign intelligence and offered insights into significance of intercepted correspondence.
- Attended annual training programs to improve professional knowledge and interpretation skills.
- Conducted quality control checks on translated materials to ensure accuracy and consistency in interpretation across team members.
- Analyzed, transcribed and translated key foreign intelligence information from Modern Standard Arabic into English for use by tactical and national strategic decision makers.
Brand Representative
Hollister Co.
Tampa, FL
11.2017 - 05.2020
- Developed brand awareness through engaging customer interactions and promotional activities.
- Trained and mentored new team members on product knowledge and sales techniques.
- Analyzed customer feedback to enhance service quality and improve brand loyalty, raising satisfaction scores by 10%.
- Implemented visual merchandising strategies to optimize product presentation and store layout.
- Led initiatives to streamline checkout processes, enhancing customer satisfaction during peak hours.
- Monitored inventory levels and transported merchandise to sales floor, replenishing out-of-stock and low-stock items, ensuring stock availability for high-demand items.
- Processed 50-100 customer transactions while maintaining organized and visually appealing sales floor.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store environment that consistently met company inspection standards.
- Handled customer complaints professionally, resolving 90% of issues on first contact, maintaining positive brand perception and customer satisfaction.
- Restructured stockroom arrangement to enhance accessibility and streamline inventory retrieval processes.
- Streamlined order fulfillment processes, ensuring accurate picking and packing of items for shipment.
- Streamlined inventory management by accurately tagging, sorting, and processing high-volume items, maintaining full adherence to loss prevention protocols.
Education
Bachelor of Science - Homeland Security
University of Maryland Global Campus
Hyattsville, MD04-2028
High School Diploma -
Thomas Jefferson High School
Tampa, FL05-2019
Skills
- Critical Thinking
- Cleared TOP SECRET (TS)/Sensitive
- Collaborative Problem Solving
- Typing: 50 WPM
- Cybersecurity Fundamentals and Compliance
- Training and Mentoring
- Sensitive Information Handling
- Quality Assurance and Accuracy Control
- Records Management Systems
- Database Entry and Retrieval
Certification
- Defense Language Proficiency Test, Arabic – ILR 2+/2
- Cryptologic Language Analyst Course (CLAC)
- DoD Cyber Awareness & Information Security Certification
- OPSEC Level I Certification
- Intelligence Oversight & Compliance Certification
- Signals Intelligence Fundamentals
- Anti‑Terrorism Level I Certification
- Department of the Air Force Training Certification
- Information Security & Handling Certification
- Counterintelligence Awareness Training
Languages
English
Native or Bilingual
Spanish
Professional Working
Arabic
Limited Working
Timeline
Cryptologic Language Analyst
United States Air Force
06.2020 - Current
Brand Representative
Hollister Co.
11.2017 - 05.2020
Bachelor of Science - Homeland Security
University of Maryland Global Campus
High School Diploma -
Thomas Jefferson High School