Aric Porter
Decatur
Summary
Dedicated professional with hands-on experience in retail sales and event logistics. Expertise in managing ticketing operations, facilities and event operations, coordinating event staff to ensure seamless execution, enhancing the overall customer experience and operational success.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Atlanta Braves
03.2025 - Current
- Delivered high-quality customer service in a fast-paced stadium retail environment, assisting fans with merchandise selection and purchases.
- Processed cash and card transactions using point-of-sale (POS) systems, ensuring accuracy and efficiency.
- Organized and created visually appealing product displays to enhance fan shopping experience.
- Restocked shelves, monitored stock levels, and assisted with merchandise counts to maintain inventory accuracy.
Grounds Worker/Operations Employee
Georgia Southern
08.2022 - Current
- Supported athletic events management by preparing venues and ensuring equipment availability.
- Supervised and coordinated logistics for various athletic events around campus.
- Operated grounds maintenance equipment including mowers and blowers effectively.
- Maintained campus landscapes through mowing, trimming, and planting activities.
- Assisted in seasonal landscaping projects to enhance campus aesthetics.
Georgia Gate Coordinator/Manager
Perfect Game USA
06.2024 - 09.2024
- Coordinated staff to facilitate efficient ticketing processes for events across Georgia.
Ticket Sales Intern/Gate Worker
Perfect Game USA
05.2024 - 08.2024
- Assisted customers with ticket purchases and inquiries during events.
- Processed transactions using ticketing software for seamless service.
- Coordinated with event staff to ensure ticketing operations ran smoothly.
- Managed ticketing operations for merchandise and fan sales during summer tournaments across Georgia.
Ticket Sales/Gate Worker
Perfect Game USA
05.2022 - 08.2024
- Operated ticketing office for merchandise and fan sales during summer tournaments across Georgia, facilitating smooth transactions and improving customer experience.
- Helped patrons navigate ticketing and entry procedures for efficient access.
- Inspected entrance and exit points to ensure safety and compliance with regulations.
- Checked gates and surrounding areas routinely to maintain safety and operational standards.
Cable Installation Technician
NetPlanner Systems Inc
Peachtree City
05.2021 - 08.2021
- Installed electrical and cable wiring for diverse clients across Georgia, ensuring reliable connectivity.
- Resolved technical support inquiries for customers, enhancing service satisfaction.
- Organized and maintained tools and equipment, contributing to streamlined operations.
Education
Masters Of Science - Sports Management
Georgia Southern University
Statesboro, GA04-2026
Bachelors Of Science - Sports Management
Georgia Southern University
Statesboro, GA05-2024
High School -
Arabia Mountain High School
Lithonia, GA05-2020
Skills
- Problem solving
- Customer service proficiency
- Customer service
- Ticket sales
- Event coordination
- Time management
- Customer service
- Great teamwork and communication
- Flexibility
Volunteer Experience
- Peer Tutor/Mentor, to children ages 7-15, Decatur, GA, 2018-2020
- Clothes Drive, for the less fortunate, Atlanta, GA, 2019
- Vice President, Black Book Club (Student Organization at Georgia Southern)
Program Software Efficiency
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Office360
- Zoom
Timeline
Retail Sales Associate
Atlanta Braves
03.2025 - Current
Georgia Gate Coordinator/Manager
Perfect Game USA
06.2024 - 09.2024
Ticket Sales Intern/Gate Worker
Perfect Game USA
05.2024 - 08.2024
Grounds Worker/Operations Employee
Georgia Southern
08.2022 - Current
Ticket Sales/Gate Worker
Perfect Game USA
05.2022 - 08.2024
Cable Installation Technician
NetPlanner Systems Inc
05.2021 - 08.2021
Masters Of Science - Sports Management
Georgia Southern University
Bachelors Of Science - Sports Management
Georgia Southern University
High School -
Arabia Mountain High School