Ariel Gordon
Atlanta
Summary
Strategic, data-driven Account Manager with experience owning multi-million-dollar books of business and serving as the primary advisor to enterprise clients. Skilled at combining analytics with strong relationship management to drive revenue growth, optimize performance, and solve complex business challenges. Known for translating data into insights that influence customer strategy, strengthening retention, and uncovering upsell and cross-sell opportunities. Thrives in tech-forward, customer-facing environments where problem-solving, communication, and partnership fuel measurable results.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Media Account Manager
The Home Depot (Orange Apron Media)
05.2025 - Current
- Manage a $5.2M book of business across 25 supplier accounts, serving as the primary strategic advisor on each account’s business model, seasonality, and goals to provide tailored guidance on how to get the most value from HD retail media products
- Drive customer growth and retention by identifying upsell and cross-sell opportunities throughout the year, contributing to a 7.5% portfolio revenue lift ($383k)
- Partner with suppliers to solve complex business challenges, streamline campaign operations, and provide actionable insights that improve media performance and satisfaction.
- Collaborate cross-functionally with operations, analytics, and product teams to resolve complex customer challenges and streamline campaign execution
Data Product Manager
The Home Depot (Home Services Analytics)
05.2024 - 05.2025
- Collaborated with sales, leadership, and technical teams to design and implement data solutions that improved operational efficiency across a $100M revenue stream
- Served as the bridge between technical and business teams, translating strategic goals into product requirements and aligning development roadmaps with stakeholder needs
- Acted as the liaison between technical and business teams — translating business needs into actionable product requirements and aligning on feasibility with developers.
- Facilitated quarterly business reviews with stakeholders, driving alignment of analytics initiatives with strategic goals.
- Streamlined workflows for a 20+ person analytics team, reducing project cycle time and accelerating delivery of high-value initiatives
Senior Data Analyst
The Home Depot (Supply Chain)
06.2022 - 05.2024
- Project-managed a $1M supply chain pilot, partnering with cross-functional stakeholders to uncover inefficiencies and deliver $100K in cost savings.
- Served as account manager for 25 carrier partners, resolving service issues, negotiating pricing, and improving on-time pickup to record performance levels.
- Designed and implemented a savings management strategy that uncovered an additional $2M in annual cost reductions.
- Stepped into leadership role during manager’s absence — coaching team members, delegating work, and leading cross-functional meetings.
Logistics Analyst
The Home Depot (Supply Chain)
02.2022 - 06.2022
- Translated raw transportation data into actionable insights, improving carrier performance by 16%.
- Built data dashboards to help leadership diagnose bottlenecks and drive strategic improvements.
- Recognized as a technical expert within the team
Carrier Sales Representative/Operations Coordinator
Nolan Transportation Group (3PL)
01.2021 - 11.2021
- Built and maintained strong client relationships, doubling revenue quotas and expanding book of business through consultative selling.
- Acted as the primary contact for top-performing clients, solving service issues and negotiating solutions that improved customer satisfaction.
- Created and maintained relationships with top performing clients
Education
Bachelor of Computer Information Systems - Computer Information Systems, Data Analytics
Georgia State University
01.2020
Skills
- Associate of the Month – The Home Depot
- SQL/Tableau/Excel/Jira
- Google: Data Analytics Specialization
- IBM: SQL for Data Science Certification
- Digital marketing
- Strategic planning
- Relationship building
- Interpersonal skills
- Client relationship management
Certification
- IBM: Introduction to Agile and Scrum
- O’Reilly– Scrum Certification Bootcamp / Agile Analysis and Planning / Agile Collaboration
- NASM – Certified Sports Nutrition Coach
Timeline
Retail Media Account Manager
The Home Depot (Orange Apron Media)
05.2025 - Current
Data Product Manager
The Home Depot (Home Services Analytics)
05.2024 - 05.2025
Senior Data Analyst
The Home Depot (Supply Chain)
06.2022 - 05.2024
Logistics Analyst
The Home Depot (Supply Chain)
02.2022 - 06.2022
Carrier Sales Representative/Operations Coordinator
Nolan Transportation Group (3PL)
01.2021 - 11.2021
Bachelor of Computer Information Systems - Computer Information Systems, Data Analytics
Georgia State University