Ariel Turner
Atlanta
Summary
I am an enthusiastic, self - motivated, reliable, responsible and hardworking person. I am a mature team worker and adaptable to all challenges situations. I am able to work well better in a team environment as well as on my own. I am able to work well under pressure and adhere to strict deadlines.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier/Customer Service
PUBLIX SUPER MARKETS
Atlanta
03.2022 - 02.2025
- managing daily front-end operation. optimizing schedules, and upholding store standards for cleanliness and services. recruit,train, mentoring.
- customer service representative I provided a premier customer service while scanning items , itemizing, and totaling customer purchases . Resolving customer issues and answering questions.
- Handled customer complaints professionally, ensuring satisfaction and loyalty.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Answered customer questions and provided store information.
CSR - Customer Service Representative
Home team cleaning
Atlanta
10.2021 - 02.2022
- Provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency
- Assisted customers with inquiries about cleaning services and scheduling.
- Resolved customer complaints through effective communication and problem-solving.
- Provided detailed information about cleaning products and services offered.
- Collaborated with cleaning teams to align service delivery with customer expectations.
- Maintained accurate records of customer interactions in the database system.
Cashier/Customer Service/Sales Associate
Walmart
Atlanta
08.2021 - 10.2021
- Selling everyday items and are mainly responsible for collecting payments.
- Other duties listed on Grocery Store Cashier example resumes are greeting customers, answering to inquiries, bagging groceries, scanning items, and reconciling receipts with cash
- Resolved customer complaints promptly to enhance satisfaction with the store experience.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Customer Service Representative
State Farm Arena/Levy Restaurants
Atlanta
05.2019 - 01.2020
- Taking orders and making accurate change quickly. Providing food service to our guests with enthusiasm.
- Stand for long periods of time, take orders accurately and handle the POS system. approach the counter, ask them for their food order preferences, and ensure that the customers' order is provided to them in an accurate and time-efficient manner.
- Possesses knowledge of the food service industry and have exceptional customer service skills.
- Greeted customers at counter and took orders, suggesting menu items and add-ons to increase revenue.
- Ensures complete guest satisfaction. Treats guests in friendly and helpful manner.
- Preparing food orders, cooking on the grill, operating the fry station as needed
Education
Business Management -
Atlanta Technical College
Atlanta, GA01.2026
Human Resources Management Specialist -
01.2026
Organized Leadership Specialist -
01.2026
High school diploma -
Booker T. Washington High School
Atlanta, GA05.2020
Skills
- safety orientation
- flexible & adaptable
- physically fit
- intergrity
- critical thinking
- CPR/First aid
- strong communication
- problem-solving skills
- Computer literacy
- Flexible and detail-oriented
- CRM software
- Exponential customer service
- Benefits administration
- Employee relations
- Heavy lifting
- Delivery driver experience
- Working with people with antisocial personality disorder
- Cleaning
- Leadership
- Active listening
- Litigation
- Technical support
- Typing
- Microsoft Office
- Moving
- Decision making
- Van driver
- Computer skills
- Conflict resolution
- Hard-working and tenacious
- Great, positive attitude
- Commercial driving
- Human resources
- Punctual and reliable
- Negotiation
- Adaptability
- Skills management
- Time management savvy
Certification
- Organizational Leadership Specialist, Present
- Human Resources Management Specialist, Present
- Driver's License
- Food Handler Certification
Timeline
Cashier/Customer Service
PUBLIX SUPER MARKETS
03.2022 - 02.2025
CSR - Customer Service Representative
Home team cleaning
10.2021 - 02.2022
Cashier/Customer Service/Sales Associate
Walmart
08.2021 - 10.2021
Customer Service Representative
State Farm Arena/Levy Restaurants
05.2019 - 01.2020
Business Management -
Atlanta Technical College
Human Resources Management Specialist -
Organized Leadership Specialist -
High school diploma -
Booker T. Washington High School