Arlene V. Avitia
Smyrna
Summary
Professional and capable leader with history of managing intricate operations and ensuring mission success. Known for strong collaboration and adaptability in dynamic environments. Expert in strategic planning and team coordination, consistently delivering results.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Warrant Tech III/ Primary TAC
City of Atlanta Municipal Court
05.2022 - Current
- Supervise staff to ensure warrants are being processed, entered, and cancelled correctly in a timely manner.
- Assist with warrant entry, cancellations, and validations.
- Train new court employees and vendors.
- Coordinate and conduct fingerprinting appointments for court new hires and vendors.
- Correct any issues with GLEMS, LMS, Pulse Secure, and LiveScan device.
- Create internal policies and external agreements with agencies and vendors.
- Point of contact for GCIC and NCIC
- Ensure court is following GCIC and NCIC policies and regulations.
- Ensure all court employees are completing required certifications on time.
- Record keeping of all certifications completed and when they are due to expire.
- Granting access to GCIC and deactivating accounts.
Warrant Tech II/ Primary TAC
City of Atlanta Municipal Court
01.2018 - 01.2022
- Generate and process warrants, enter warrants, cancel warrants, validate warrants, run criminal history reports.
- Train new hires and vendors.
- Create daily schedule.
- Run warrant reports and weekly certification reports.
- Record keeping of all courthouse employee GCIC certifications.
- Email courthouse staff for upcoming certifications.
- Ensure the courthouse is following GBI, and FBI policies and regulations.
- Assign login for GETS, Pulse Secure, GLEMS, and Omnixx.
- Assist all courthouse staff with any connection issues with pulse secure, GLEMS or LMS.
- Communicate with the GBI and prepare the court for GCIC/GBI audits.
- Primary point of contact for GCIC and NCIC.
- Provide the court and City IT department with any upcoming updates to VPN or portal XL.
- Answer defendant phone calls and provide bilingual services for Spanish speakers.
- Ensure Validations are completed in a timely manner.
Warrant Tech I / Secondary TAC
City of Atlanta Municipal Court
01.2017 - 01.2018
- Generate and process warrants, cancel warrants, validate warrants, and run criminal history reports.
- Assist primary TAC with GCIC certifications.
Warrant Tech I
City of Atlanta Municipal Court
08.2014 - 01.2017
- Generate and process warrants, cancel warrants, validate warrants, and run criminal history reports.
Court Clerk
City of Atlanta Municipal Court
07.2013 - 08.2014
- Provide customer service, collect payments, close out cases, and release dispositions and other court documents.
Education
Bachelors - Biology
Life University
Marietta, Ga10-2020
Skills
- Warrant Entry and Cancellations
- Validations
- Skilled in Microsoft Office applications
- Proficient in Benchmark
- Experienced with GCIC systems
- HIT Response
- LiveScan technology operation
- Policy development
- Detailed documentation practices
Accomplishments
- Supervised team of 14 staff members.
- Assisted in enacting LiveScan device through effectively communicating with vendor and GCIC as well as efficiently having staff to use the software.
Certification
- CJIS Security Policy and Awareness Certification
- CJIS Network Operator Certification
- Terminal Agency Coordinator Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Warrant Tech III/ Primary TAC
City of Atlanta Municipal Court
05.2022 - Current
Warrant Tech II/ Primary TAC
City of Atlanta Municipal Court
01.2018 - 01.2022
Warrant Tech I / Secondary TAC
City of Atlanta Municipal Court
01.2017 - 01.2018
Warrant Tech I
City of Atlanta Municipal Court
08.2014 - 01.2017
Court Clerk
City of Atlanta Municipal Court
07.2013 - 08.2014
Bachelors - Biology
Life University
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