Arlynes Carrera-Figueroa
Acworth
Summary
Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.
Overview
11
11
years of professional experience
Work History
Chiropractor's Assistant
Buckhead Spine Specialists
Buckhead
02.2020 - Current
- Assisted chiropractors with patient evaluations and treatment plans.
- Maintained a clean and organized treatment area for optimal safety.
- Educated patients on exercise techniques and rehabilitation practices.
- Operated therapeutic equipment to support patient treatments effectively.
- Recorded patient progress notes accurately in the electronic health system.
- Collaborated with team members to enhance patient care and service delivery.
- Performed electric muscle stimulation, massage and mechanical traction therapies on patients under doctor supervision.
- Acquainted patients with therapy procedures by explaining purpose and results of exercises.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Front Desk Medical Receptionist
Buckhead Spine Specialists
Buckhead
02.2020 - Current
- Greeted patients warmly and directed them to appropriate services.
- Scheduled appointments using electronic health record systems efficiently.
- Managed patient check-in and check-out processes seamlessly.
- Answered phone calls and addressed inquiries professionally.
- Collected patient information for insurance verification accurately.
- Coordinated with medical staff to ensure smooth patient flow daily.
- Assisted patients with forms and documentation as needed.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Provided administrative support such as filing documents, photocopying materials and organizing office supplies.
X-Ray Technician
Buckhead Spine Specialists
Buckhead
02.2020 - Current
- Operated X-ray equipment to capture high-quality images for patient diagnosis.
- Collaborated with medical staff to ensure proper imaging procedures and protocols.
- Prepared patients for X-ray exams by explaining procedures and positioning them correctly.
- Maintained accurate patient records and imaging documentation in the system.
- Assisted in training new technicians on equipment usage and safety protocols.
- Provided compassionate care to patients, addressing concerns during imaging sessions.
- Performed imaging procedures according to established protocols.
- Reviewed patient medical history prior to performing imaging procedure.
Bartender
Dave & Buster's
Alpharetta
05.2017 - 02.2022
- Mixed cocktails and crafted specialty drinks for diverse clientele.
- Maintained cleanliness and organization of bar area and equipment.
- Managed inventory levels of liquor and supplies efficiently.
- Adhered to safety and health regulations while serving beverages.
Private Nanny
Nannies On Call- Private Home
Dunwoody
09.2018 - 02.2020
- Supervised daily activities and routines for multiple children in a private home.
- Prepared nutritious meals and snacks tailored to children's dietary needs.
- Managed schedules, including playdates, school drop-offs, and extracurriculars.
- Ensured a safe and clean environment by following hygiene protocols.
- Communicated regularly with parents regarding children's progress and behavior.
- Implemented behavioral strategies to support emotional well-being and discipline.
- Assisted with homework assignments and school projects to enhance academic skills.
- Took children on outings such as parks, library visits, sports events or educational trips.
- Maintained a safe, healthy and nurturing environment for the children in their home.
Server
Dave & Buster's
Alpharetta
05.2017 - 02.2020
- Provided excellent customer service in a fast-paced entertainment environment.
- Assisted guests with menu selections and answered food and beverage inquiries.
- Collaborated with kitchen staff to ensure timely meal delivery and order accuracy.
- Handled guest complaints promptly to ensure satisfaction during dining experiences.
- Provided excellent customer service to ensure satisfaction.
Party Host
Main Event
Alpharetta
02.2015 - 05.2017
- Facilitated engaging party experiences for children and families at a popular entertainment venue.
- Coordinated event logistics, including setup, decorations, and supplies for each party.
- Managed guest interactions to ensure a welcoming and enjoyable atmosphere during events.
- Trained new staff on party procedures and customer service best practices.
- Provided feedback to management on event processes to enhance guest satisfaction and efficiency.
Education
High School Diploma -
North Springs High School
Sandy Springs, GA05-2017
Bachelor of Science - Nursing
Georgia State University
Atlanta, GASkills
- Patient evaluation and treatment planning
- Electronic health records management
- Therapeutic equipment operation
- Rehabilitation education
- Customer relationship management
- Appointment scheduling and inventory management
- Effective communication and teamwork
- Problem solving and attention to detail
- Patient flow management
- Healthcare knowledge and ethics
- Conflict resolution strategies
- Chiropractic techniques and insurance billing
- X-ray development
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Chiropractor's Assistant
Buckhead Spine Specialists
02.2020 - Current
Front Desk Medical Receptionist
Buckhead Spine Specialists
02.2020 - Current
X-Ray Technician
Buckhead Spine Specialists
02.2020 - Current
Private Nanny
Nannies On Call- Private Home
09.2018 - 02.2020
Bartender
Dave & Buster's
05.2017 - 02.2022
Server
Dave & Buster's
05.2017 - 02.2020
Party Host
Main Event
02.2015 - 05.2017
High School Diploma -
North Springs High School
Bachelor of Science - Nursing
Georgia State University