Summary
Overview
Work History
Education
Skills
Timeline
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Armoni Hawkins

Augusta

Summary

Dynamic Shift Manager at JP Petroleum with a strong focus on customer service and employee training. Enhanced team performance through effective delegation and mentoring, fostering a positive work environment. Proven expertise in cash handling and decision-making, ensuring operational excellence and customer satisfaction. Committed to upholding workplace safety and company standards.

Overview

4
4
years of professional experience

Work History

Shift Manager

JP Petroleum
02.2020 - 11.2023
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.

Education

High School Diploma -

Baldwin County High School
Milledgeville, GA
05-2023

Skills

  • Cash handling
  • Decision-making
  • Customer service focus
  • Employee training
  • Opening and closing procedures
  • Workplace safety
  • Punctual and reliable
  • Accurate money handling
  • Staff motivation

Timeline

Shift Manager

JP Petroleum
02.2020 - 11.2023

High School Diploma -

Baldwin County High School
Armoni Hawkins