ARMONI PEARSON
Douglasville
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
12
12
years of professional experience
Work History
CERTIFIED MEDICAL ASSISTANT
Tanner Medical Center
09.2024 - Current
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures, and care plan instructions.
- Prepared and administered medications to alleviate patient symptoms.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
CERTIFIED MEDICAL ASSISTANT
Aurora Healthcare
12.2023 - 07.2024
- Documented medical data in patient charts, facilitating accurate records.
- Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival.
- Administered injections per physician orders while adhering to safety guidelines set forth by the facility's policy manual.
- Cleaned treatment rooms and medical instruments, complying with infection control standards.
- Compiled patient histories by interviewing them regarding their medical history, family history, current medications or treatments they are undergoing.
- Scheduled appointments and maintained patient records.
- Supported physicians in examinations, procedures, and diagnostic tests.
CERTIFIED MEDICAL ASSISTANT
ProHealth Care
01.2021 - 07.2024
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations
- Administered injections, medications and treatments as directed by the physician
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
GUEST SERVICE LEADER
Kwik Trip
07.2018 - 02.2021
- Greeted guests and responded to inquiries with a friendly, knowledgeable attitude
- Provided exceptional customer service by anticipating guest needs and responding promptly to requests
- Processed payments using cash registers, credit card terminals, and other point-of-sale equipment
- Managed inventory levels by restocking shelves as needed
- Trained new team members on customer service policies and procedures
- Resolved customer complaints in a timely manner while adhering to company policies.
ASSOCIATE TRAINER
Panera Bread
01.2014 - 10.2018
- Provided personalized guidance to learners through one-on-one coaching sessions
- Made recommendations to improve training based upon observations and feedback from trainees
- Instructed new team members on how to complete tasks.
CLEANING CREW MEMBER
7 Mile Fair
04.2013 - 01.2014
- Swept and mopped floors in public areas
- Cleaned windows, door frames, and sills
- Sanitized all restroom fixtures including sinks, toilets, urinals, mirrors, walls and floors
- Maintained janitorial closets in a clean, organized manner
- Emptied trash cans and replaced liners
- Stocked restrooms with paper products and soap dispensers.
Education
Associate of Science - Medical Assisting
Bryant And Stratton College
12.2020
High School Diploma - undefined
William Horlick High School
01.2018
Skills
- Patient Flow Management
- Medical Terminology
- Certified in Basic Life Support (BLS)
- HIPAA Compliance
- Appointment Setting
- Time Management Abilities
- Computer Literacy
- Patient-Focused Care
- Data Entry
- Calm and Level-Headed Under Duress
- Communication
- Maintaining confidentiality
- Customer Service Excellence
- Workplace Safety Awareness
Timeline
CERTIFIED MEDICAL ASSISTANT
Tanner Medical Center
09.2024 - Current
CERTIFIED MEDICAL ASSISTANT
Aurora Healthcare
12.2023 - 07.2024
CERTIFIED MEDICAL ASSISTANT
ProHealth Care
01.2021 - 07.2024
GUEST SERVICE LEADER
Kwik Trip
07.2018 - 02.2021
ASSOCIATE TRAINER
Panera Bread
01.2014 - 10.2018
CLEANING CREW MEMBER
7 Mile Fair
04.2013 - 01.2014
High School Diploma - undefined
William Horlick High School
Associate of Science - Medical Assisting
Bryant And Stratton College
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