ARNULFO DISTIN
Riverdale
Summary
Results-driven Production and Ecommerce Professional with expertise in quality control and communication to enhance team efficiency. Improved operational workflows and contributed to ROI through effective equipment operation and commitment to workplace safety. Coordinated administrative tasks and maintained organized office environments, leveraging strong organizational skills to support team operations.
Overview
25
25
years of professional experience
1
1
Certification
1
1
Language
Work History
Administrative Assistant Cases for Our Caseworkers
Family Values Network Inc
- Assigned cases to Caseworkers based on situation type and worker qualifications, ensuring appropriate match for effective case management.
- Communicated with Caseworkers via email and telephone to facilitate timely updates and support.
- Scheduled appointments for the Program Director to organize meetings effectively.
- Set appointments for the Program Director.
- Scheduled all team meetings and recorded minutes.
Inbound Receiving Operator
DP World Logistics
2025.03 - Current
- Conducted thorough inspections of incoming shipments for quality and accuracy.
- Operated forklifts and pallet jacks to transport goods efficiently within warehouse environment.
- Collaborated with team members to optimize loading and unloading processes.
- Maintained inventory records using warehouse management systems for tracking purposes.
Line Operator
Material in Motion
2022.05 - Current
- Secured Jolt machine installation across all servers to ensure operational integrity.
- Installed and connected all cables to the jolt machine.
- Responsible for the installation of all server shelves.
- Conducted server induction process to provide assemblers with clear installation instructions.
- Installed all optic devices to the servers.
- Responsible for the installation of all network cables.
- Inspected fiber optic cables prior to server connection to maintain quality standards.
Ecommerce Specialist
DHL Supply Chain/ASOS
2018.05 - 2021.03
- Managed online advertising budget and monitored campaign performance to achieve ROI goals.
- Developed email marketing strategies to increase sales through newsletters and promotional offers.
- Managed online advertising budget and monitored performance of campaigns to ensure ROI goals were met.
- Trained team members on best practices for digital marketing tactics such as SEO and PPC campaigns.
- Collaborated with marketing team to develop ecommerce strategy that enhanced sales.
- Managed inventory by arranging for product returns, rebates and exchanges.
- Processed orders while updating inventory levels and accurately recording sales in internal database.
Nutritionist
Kindercare Learning Center
2016.01 - 2018.12
- Managed students' daily nutrition and dietary needs.
- Managed ordering of weekly groceries and office supplies, supporting seamless meal preparation.
- Ensured teachers completed meal count forms daily.
- Provided coverage for teachers during breaks to ensure classroom supervision.
- Relieve teachers for breaks.
- Inspect buses to ensure that no children are left on board.
Assistant Store Manager
Family Dollar
2017.02 - 2018.04
- Resolved customer complaints to enhance customer satisfaction and loyalty.
- Resolved customer complaints efficiently while maintaining excellent customer service.
- Coached employees on customer service and selling techniques.
- Assisted with training staff on all internal operational functions.
- Built employee knowledge with training and mentoring.
- Coached employees on customer service and selling techniques to improve sales performance.
- Assisted in recruiting, hiring, and retaining top talent to build a strong team foundation.
Claims Adjuster
State Farm Insurance
2013.01 - 2016.12
- Verified customer contact information and accuracy of loss details.
- Delivered exceptional customer service to insured, addressing claim inquiries and concerns.
- Explained Policy and coverages to the insured.
- Issued payments to the Insured, Vendors, and repair facilities.
- Scheduled appointments for vehicle inspections.
- Clarified policy terms and coverage options to insured.
Compliance Officer
Allied Barton Security
2013.01 - 2013.12
- Greeted and assisted State Farm employees daily.
- Conducted the daily updates to State Farm associates' badges to ensure that they are in compliance.
- Updated State Farm associates' badges daily to maintain compliance with security protocols.
- Patrolled State Farm premises daily to ensure safety and security. of both State Farm building and reported any oddities.
- Responsible for greeting and assisting State Farm Employees daily.
- Directed evacuation of all employees during fire drill to ensure safety compliance.
Office Manager
Kathy's Accounting Services
2004.01 - 2012.12
- Responsible for the day-to-day operations for 2 locations.
- Scheduled appointments for accountants to optimize workflow.
- Responded to incoming calls to address customer inquiries.
- Managed office supplies for both locations.
- Managed payroll distribution.
Customer Service Manager
Wal-Mart Corporation
2007.01 - 2011.12
- Verified product pricing accuracy using Wal-Mart proprietary software, ensuring compliance with company standards.
- Serviced all incoming customer inquiries regarding policies, pricing, and product availability.
- Assisted customers with product selection, pricing, payment options, and returns, streamlining the purchasing process.
Prevention Case Manager
Health Service Center
2002.01 - 2004.12
- Resolved all escalated customer issues.
- Prescreen potential client's needs and referred them to the proper channels.
- Maintained the automatic transaction machine daily.
- Distributed educational pamphlets regarding diseases prevention.
- Provided mental health and social services for existing clients.
- Distributed educational pamphlets regarding disease prevention.
- Assessed client needs through consultations to determine appropriate service channels.
Education
Associates Degree - Tourism and Travel Management
Watterson Business College
West Covina1985-01
Skills
- Inspections
- Quality Control
- Quality Inspections
- Equipment Inspections
- Inspection services
- Case management
- Administrative Support
- Production line operations
- Workplace Safety
- Office Organization
- Client Communication
Certification
- [Area of certification] Training - [Timeframe]
Languages
English
Professional Working
Timeline
Inbound Receiving Operator
DP World Logistics
2025.03 - Current
Line Operator
Material in Motion
2022.05 - Current
Ecommerce Specialist
DHL Supply Chain/ASOS
2018.05 - 2021.03
Assistant Store Manager
Family Dollar
2017.02 - 2018.04
Nutritionist
Kindercare Learning Center
2016.01 - 2018.12
Claims Adjuster
State Farm Insurance
2013.01 - 2016.12
Compliance Officer
Allied Barton Security
2013.01 - 2013.12
Customer Service Manager
Wal-Mart Corporation
2007.01 - 2011.12
Office Manager
Kathy's Accounting Services
2004.01 - 2012.12
Prevention Case Manager
Health Service Center
2002.01 - 2004.12
Administrative Assistant Cases for Our Caseworkers
Family Values Network Inc
Associates Degree - Tourism and Travel Management
Watterson Business College