Psychotherapy professional with deep commitment to mental health and client well-being. Proven track record in delivering effective therapeutic strategies and fostering supportive therapeutic environment. Reliable team collaborator, adaptable to dynamic clinical needs, with expertise in client assessment and treatment planning.
Developed personalized treatment plans addressing diverse client needs and goals.
Collaborated with multidisciplinary teams to ensure comprehensive care for clients.
Implemented trauma-informed practices to enhance therapeutic outcomes.
Established a safe and supportive environment for clients, fostering open communication and trust during therapy sessions.
Built strong rapport with clients through active listening skills and empathic understanding of their experiences, fostering lasting therapeutic relationships.
First Responder-Clinician
Behavioral Health Link
04.2024 - 11.2025
Conduct crisis assessments and management for Metro Atlanta 988 calls, ensuring timely interventions.
Enter clinical assessments within 24 hours, enhancing data accuracy and accessibility.
Determine care levels for severe mental health crises, ensuring appropriate community support.
Initiate involuntary hospitalizations for high-risk individuals, prioritizing safety and well-being.
Participate in staff meetings for professional growth and collaborative problem-solving.
Responded to mental health crises, providing immediate support and intervention.
Implemented safety procedures to enhance response efficiency in urgent situations.
Mental Health Professional
Centurion-Georgia Department of Corrections
08.2024 - 07.2025
Conduct intake assessments for incarcerated individuals, ensuring accurate mental health evaluations.
Collaborated with multidisciplinary teams to ensure comprehensive care for incarcerated individuals.
Conducted crisis intervention strategies to manage acute mental health emergencies effectively.
Develop personalized treatment plans and provide monthly counseling to enhance inmate well-being.
Address postpartum depression in incarcerated women, offering specialized care and support.
Collaborate in weekly team meetings to refine case strategies and improve treatment outcomes.
Lead mental health groups on social skills and anger management, fostering positive inmate interactions.
Behavioral Health Professional
Armor Healthcare-Dekalb County Jail
06.2023 - 02.2024
Manage crises effectively, ensuring patient safety and stability.
Facilitate resource provision and referrals for comprehensive care.
Conducted comprehensive assessments to identify client needs and establish goals.
Maintained accurate documentation of client interactions, assessment results, treatment plans, progress notes, and discharge summaries as per regulatory requirements.
Built rapport with culturally diverse populations using empathy, active listening, and nonjudgmental attitudes during counseling sessions.
Behavioral Health Care Manager
Centene-Peach State Health Plan
04.2022 - 08.2023
Coordinate care plans, ensuring member engagement and effective resource utilization.
Facilitate collaboration between members, families, and healthcare providers for optimal outcomes.
Advocate for members, assisting in benefit acquisition and care plan adjustments.
Evaluate care plans, modifying strategies to address evolving medical needs.
Promote active healthcare participation through resource training and benefit reviews.
Developed and implemented strategies to improve member engagement and satisfaction.
Collaborated with multidisciplinary teams to optimize treatment outcomes and resource allocation.
Crisis Counselor III
Behavioral Health Link
04.2021 - 11.2022
Linked clients to community resources, ensuring timely access to necessary services.
Provided immediate crisis intervention to individuals experiencing mental health emergencies.
Trained and mentored new counselors on best practices for crisis management and client care.
Managed high-stress situations with a calm demeanor, providing the necessary support to both clients and team members during challenging times.
Documented crisis interventions accurately, maintaining compliance with organizational standards.
Coordinated mobile crisis responses, enhancing safety for individuals at risk.
Social Service Supervisor
Dekalb County Board of Health
10.2020 - 04.2022
Led Ryan White Program, enhancing HIV care and support services.