ARTHUR CHRISTIAN BRYAN-MCGAHEE
Jefferson
Summary
Dedicated Mental Health Technician with a Bachelors of Psychology degree and extensive clinical health services background. Supported numerous patients in large residential treatment facility and played key role in achievement of positive patient outcomes. Excellent communications and patient management skills leading to desirable results.
Overview
9
9
years of professional experience
Work History
Mental Health Technician
Laurelwood Hospital
08.2025 - Current
- Monitored patient behavior and provided support in crisis situations to ensure safety and well-being.
- Assisted in developing individualized care plans by collaborating with multidisciplinary teams and documenting progress.
- Facilitated therapeutic recreational activities to promote social interaction and improve mental health outcomes.
- Ensured the protection of patient privacy in compliance with HIPPA, and patient autonomy while within our facility.
Registrar
Northeast Georgia Medical Center
09.2023 - 03.2025
- Managed patient registration processes to ensure accurate data collection and compliance with healthcare privacy regulations.
- Streamlined appointment scheduling, enhancing workflow efficiency and reducing patient wait times.
- Coordinated insurance verification procedures, improving claim processing accuracy and timeliness.
- Trained new staff on registration protocols and electronic health record systems to maintain service quality and HIPPA compliance.
Allied & Metro One Security
05.2022 - 10.2022
- Provide general security for warehouse associates as well as trucks parked within the yard. Regular patrol, communication, and adaptive to varying work hours.
Amazon
11.2019 - 03.2021
- Assist with completing shipments and orders on time. Special training to lead others and to operate unique heavy machinery. Lead others in innovating a new project.
Salesperson
Home Depot
09.2017 - 05.2018
- Assist customers with specific knowledge on products and installment for home improvement.
- Collaborated with team members to execute promotional strategies, driving product visibility and sales growth.
- Maintained comprehensive knowledge of product features, enabling effective communication and upselling opportunities.
- Analyzed sales trends to identify opportunities for improvement and optimize inventory management practices.
Education
Bachelor of Science - Psychology
University of North Georgia
Dahlonega, GA12-2025
Associate of Arts - Psychology
University of North Georgia
Oakwood, GA05-2021
High School Diploma -
Lake Stevens High School
Lake Stevens, WA01-2017
Skills
- Problem-solving
- Behavior management
- Clinical documentation
- Patient advocacy
- Patient privacy protection
- Patient safety management
- Customer service
- Customer care
Accomplishments
- Achieved patient satisfaction through above and beyond service.
- Resolved product issue through consumer testing.
- Supervised team multiple staff members.
- Recognized multiple times for outstanding dedication to achieving results.
Timeline
Mental Health Technician
Laurelwood Hospital
08.2025 - Current
Registrar
Northeast Georgia Medical Center
09.2023 - 03.2025
Allied & Metro One Security
05.2022 - 10.2022
Amazon
11.2019 - 03.2021
Salesperson
Home Depot
09.2017 - 05.2018
Bachelor of Science - Psychology
University of North Georgia
Associate of Arts - Psychology
University of North Georgia
High School Diploma -
Lake Stevens High School