Artiben Patel
Sugar Hill
Summary
Dynamic professional with extensive experience in customer service and operations management at THERAPAK (Avantor). Proven ability to enhance team satisfaction and streamline processes, utilizing SAP software to improve efficiency. Strong communicator with a track record of developing staff and driving sales growth through effective training and relationship-building.
Overview
13
13
years of professional experience
Work History
Assembly Line Production Worker
THERAPAK (Avantor)
Buford
12.2018 - Current
- Assembled medical kits according to company and safety guidelines
- Packed and labeled medical supplies and blood tubes according to company rules
- Inspected kit components for quality and completeness
- Used sap system to process and track medical kit assembly orders
- Assisted with inventory control and material handling for medical kit production
- Highly Equipped in using the following codes in SAP LS24,MIGO,LT12,LT01,LT10,LX03,
Restaurant Manager
Subway Inc.
Cumming
04.2016 - 11.2018
- Delivered exceptional customer service, contributing to an average [x]% annual increase in sales
- Facilitated training for [x] new team members monthly, enhancing team performance and service quality
- Cultivated relationships with [x] new staff and guided [x] existing staff in their career development
- Maintained a clean and safe work environment, resulting in a [x]% reduction in complaints filed with management and a [x]% increase in crew satisfaction
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
Gas Station Manager
la fiesa bonita springs
Naples
02.2013 - 10.2015
- Conducted regular inspections for compliance with health and safety regulations.
- Oversaw daily operations, ensuring compliance with safety and operational standards.
- Managed staff scheduling and training to enhance operational efficiency and improve service delivery.
- Implemented inventory management systems to achieve accurate stock levels and reduce waste.
- Developed customer service protocols to enhance client satisfaction and retention.
- Analyzed sales data to identify trends and adjust marketing strategies accordingly.
- Monitored fuel inventory levels closely, placing timely orders to prevent shortages or overstock situations impacting profitability.
- Reduced operational costs through effective inventory management and streamlined processes.
- Evaluated sales data to identify trends and adjust product offerings accordingly, driving continuous improvement in revenues.
- Collaborated with vendors to negotiate favorable pricing, increasing profit margins and enhancing supplier relationships.
- Strengthened relationships with local businesses through community engagement initiatives promoting mutually beneficial partnerships.
- Conducted monthly financial audits to identify and rectify discrepancies, ensuring accuracy in financial reporting.
- Managed inventory levels to minimize waste and ensure product availability, improving operational efficiency.
- Implemented successful business strategies to increase revenue and target new markets.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Structured HR consulting services to support clients during organizational developments and changes.
Education
Bachelors - commerce
SLU ARTS and H&P Takore college
Ahemedabad, india04-2004
Skills
- Production efficiency
- Quality control
- Production scheduling
- Process improvement
- SAP management
- Microsoft excel
- Computer literacy
- Customer service
- Communication skills
- Restaurant experience
Languages
Hindi
Professional
Gujarati
Professional
Timeline
Assembly Line Production Worker
THERAPAK (Avantor)
12.2018 - Current
Restaurant Manager
Subway Inc.
04.2016 - 11.2018
Gas Station Manager
la fiesa bonita springs
02.2013 - 10.2015
Bachelors - commerce
SLU ARTS and H&P Takore college