Aryanna Baez
Suwanee
Summary
Skilled at handling money, restocking supplies and managing food orders from first contact through final delivery. Proficient in safe food handling, cleaning and sanitizing requirements. Hardworking food service professional adept at multitasking in fast-paced environments to deliver exceptional service to all guests. Proven skills in working quickly and accurately to satisfy customers. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
8
8
years of professional experience
Work History
Team Member
McDonald's
04.2016 - 05.2017
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Operated cash register to ring up final bill and process various forms of payment.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Receptionist Manager
No Grease
06.2017 - 07.2020
- Organized and updated databases, records and other information resources.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Created organized filing system to manage department documents.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Seasonal Athlete
Nike Factory Store
11.2018 - 03.2022
- Demonstrated strong leadership and communication skills, effectively motivating and encouraging peers.
- Exhibited excellent teamwork and strong work ethic by promoting camaraderie.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Team Member
Target
09.2019 - 12.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
Server
Longhorn Steakhouse
06.2020 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Service Champion
J. Alexander's Restaurant
09.2023 - Current
- Greeted customers, answered questions and took orders.
- Input food and drink orders into system, documented special requests and processed payments.
- Maintained counter areas in neat and clean fashion.
- Kept accurate register and dropped excess cash into safe at regular intervals.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Education
Certificate/ Diploma - Cosmetology Education
Gwinnett Technical College
Lawrenceville, GA05.2025
High School Diploma -
Berkmar High School
Lilburn, GA05.2017
Skills
- Restocking Skills
- POS Experience
- Cleaning and Sanitizing
- Taking Orders
- Quality Control
Processing Payments
Safe Food Handling
- Customer Relations
- Basic Math
- Problem-Solving
- Data Entry
- Product Knowledge
Calculating Bills
Scheduling
Timeline
Service Champion
J. Alexander's Restaurant
09.2023 - Current
Server
Longhorn Steakhouse
06.2020 - 08.2023
Team Member
Target
09.2019 - 12.2020
Seasonal Athlete
Nike Factory Store
11.2018 - 03.2022
Receptionist Manager
No Grease
06.2017 - 07.2020
Team Member
McDonald's
04.2016 - 05.2017
Certificate/ Diploma - Cosmetology Education
Gwinnett Technical College
High School Diploma -
Berkmar High School
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