Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise to ensure satisfaction and contribute to sales growth.
Overview
4
4
years of professional experience
Work History
Front Desk Agent
Wingate By Wyndham Savannah I-95 North
04.2024 - 02.2025
Collected room deposits, fees, and payments.
Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
Resolved guest issues promptly, resulting in positive feedback and return visits.
Facilitated welcoming environment, greeting guests upon arrival.
Floor Sales Agent
Hollister.Co
06.2021 - 06.2022
Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
Increased sales by providing exceptional customer service and product knowledge.
Conducted weekly merchandise audits to ensure proper pricing and accurate inventory counts.