Asa Lewis
Stone Mountain,GA
Summary
Hardworking Crew Leader skilled in managing multiple projects and working closely with highly capable teams. Focused employee known for careful materials management and inventory oversight. Dedicated approach to handling diverse aspects of project management and close-out.
Hospitable individual with expertise in safe food preparation. Versed in menu development and payment collection. Accurately takes orders and prepares daily food items to satisfy customers.
Friendly and customer-focused with natural ability to create welcoming environments. Possesses foundational knowledge of customer service principles and point-of-sale systems. Dedicated to enhancing guest experiences and maintaining positive atmosphere.
Overview
3
3
years of professional experience
Work History
Front of House Employee
Chic Fil A
08.2024 - Current
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Helped guests at tables when in need of assistance.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
Crew Leader
Bruster's Real Ice Cream
08.2023 - 07.2024
- Trained new hires on job duties, safety protocols, and company policies.
- Maintained a clean and organized work station.
- Displayed a positive attitude while working with customers and coworkers alike.
- Operated the cash register to process payments accurately and efficiently.
- Prepared ice cream cones, sundaes, milkshakes, and other menu items as requested by customers.
- Assisted with the preparation of ingredients for specific menu items.
- Provided helpful advice about menu items upon request from customers.
- Performed daily cleaning duties including mopping floors and wiping down counters.
- Greeted customers and provided exceptional customer service.
- Stocked supplies such as paper cups, napkins, spoons, straws. in the store area.
- Scooped ice cream for sundaes and made milkshakes for patrons.
- Recommended flavor combinations and desserts to customers, enhancing their dining experience.
- Trained employees in time management and proper ways to complete job duties.
Host
Bambinelli's Italian Rstrnt
12.2021 - 06.2023
- Contributed to team efforts by accomplishing related tasks as needed.
- Provided customers with accurate wait times and monitored waiting list.
- Greeted guests upon arrival and provided them with menus.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Assisted servers in seating guests by escorting them to their tables.
- Managed incoming calls during busy shifts.
- Took reservations over phone and in person.
- Provided excellent customer service by anticipating customer needs.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Built positive relationships with other front-of-house and kitchen staff.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
Skills
- Employee Management
- Job Site Evaluation
- Crew Management
- Staff Support
- Strong work ethic
- Customer service
- Team player attitude
- Problem-solving
- Team collaboration
- Positive demeanor
- Attention to detail
Contact
Stone Mountain, GA 30088
Timeline
Front of House Employee
Chic Fil A
08.2024 - Current
Crew Leader
Bruster's Real Ice Cream
08.2023 - 07.2024
Host
Bambinelli's Italian Rstrnt
12.2021 - 06.2023
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