Summary
Overview
Work History
Education
Skills
Timeline
Generic

Asfa Chhipa

Atlanta,MI

Summary

Results-oriented Professional in finance and accounting with knowledge of risk management, compliance, and business operations. Competent in budgeting, forecasting, financial reporting, and process optimization; has a record of handling accounts, reconciliations, and regulatory requirements. Capable of evaluating risks, improving internal controls, and guaranteeing adherence to audit and licensing requirements. Strong problem-solving and analytical skills, along with outstanding organizational, communication, and optimization skills

Overview

11
11
years of professional experience

Work History

Finance & Operations Analyst

YVS Partners
05.2020 - Current
  • Operate and manage accounting software systems (QuickBooks, NetSuite, SAP, Oracle, or other ERP platforms)
  • Performed monthly and quarterly reconciliations and variance analysis.
  • Maintain compliance with GAAP, tax laws, and internal financial policies.
  • Manage compliance for business licenses and permits at the federal, state, and local levels.
  • Developed and implemented risk assessment frameworks to identify potential vulnerabilities.
  • Manage property, general liability, workers' compensation, and environmental insurances and handle claims.
  • Established compliance protocols to align with regulatory requirements.
  • Analyzed risk data to inform strategic decision-making processes.
  • Boosted customer satisfaction levels with thorough analysis of client feedback and timely resolution of issues.

Travel Operations & Cost Analyst

Tours Limited LLC
01.2017 - 03.2020
  • Implemented cost-control strategies, improving budgets and efficiency.
  • Bank Reconciliation, Budgeting & Forecasting
  • Accounts Payable & Receivable, General Ledger Maintenance
  • Negotiated contracts and agreements to secure favorable terms and maximize profits.
  • Streamlined booking processes, cutting turnaround time by 30% and improving operational efficiency.
  • Managed coordination for corporate groups of up to five hundred travelers, ensuring seamless execution and client satisfaction.
  • Conducted ongoing reviews of program financial systems to assess cost control measures.

Virtual Tax Associate - Turbo Tax Project

TeleTech Holdings
02.2016 - 11.2018
  • Prepared and reviewed federal and state tax returns to ensure compliance with regulations
  • Conducted thorough research on tax laws to provide accurate guidance and recommendations to clients.
  • Collaborated with cross-functional teams to streamline tax processes and enhance service delivery.
  • Mentored junior associates in tax preparation techniques, improving overall team efficiency and accuracy.
  • Developed strong relationships with clients through consistent communication regarding their unique needs and goals related to taxation matters.
  • Resolved complex tax inquiries efficiently, consistently achieving high satisfaction scores

Virtual Customer Service Agent

Alorica
11.2014 - 12.2015
  • Assisted customers with inquiries via chat and email platforms.
  • Managed 30–50+ incoming calls, emails, and chats daily, resolving customer issues efficiently.
  • Documented customer interactions in CRM software for accurate record-keeping.
  • Adapted to evolving product knowledge to provide informed support.
  • Trained new team members on company policies and customer service protocols to enhance team performance.
  • Resolved complex inquiries and technical issues, ensuring timely and accurate information delivery.

Education

Bachelors of Science in Accounting & Finance -

Mohammad Ali Jinnah University
Karachi, Pakistan
11-2016

Higher Secondary Certificate - (HSC) -

DHA Women College
Karachi, Sindh, Pakistan
11-2011

Secondary School Certificate - (SSC) -

Aga Khan Higher Secondary School
Karachi, Pakistan
12-2007

Skills

  • Reporting skills
  • Operational efficiency
  • Workflow optimization
  • Data analysis
  • Multitasking
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft sharepoint
  • Time management
  • Critical Thinking & Problem Solving
  • Adaptability & Flexibility
  • Accountability & Ownership

Timeline

Finance & Operations Analyst

YVS Partners
05.2020 - Current

Travel Operations & Cost Analyst

Tours Limited LLC
01.2017 - 03.2020

Virtual Tax Associate - Turbo Tax Project

TeleTech Holdings
02.2016 - 11.2018

Virtual Customer Service Agent

Alorica
11.2014 - 12.2015

Bachelors of Science in Accounting & Finance -

Mohammad Ali Jinnah University

Higher Secondary Certificate - (HSC) -

DHA Women College

Secondary School Certificate - (SSC) -

Aga Khan Higher Secondary School

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Asfa Chhipa