ASHANTAE GORDON
Conyers
Summary
For the last few years I have honed my skills as a professional server, cashier, and hostess. I have an unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues, and win customer loyalty. Subject matter expert in maintaining strategic relationships and partnerships through listening attentively, solving problems creatively and using tact diplomacy to achieve win-win outcomes.
Overview
4
4
years of professional experience
Work History
Server
My Exotic Tastez
Snellville
02.2023 - Current
- Maintained full compliance with legal, health, and safety regulations.
- Stayed ready for incoming customers by keeping seating areas clean, organized, and supplied.
- Satisfied customers with fast, friendly, and knowledgeable support.
- Educated guests about menus and daily specials, skillfully driving sales of target items.
- Enhanced team efficiency with well-stocked stations and efficient side work.
- Supported team consistently, helping with hostess, food delivery and bussing needs.
- Increased bill totals by suggesting drinks, deserts, and other add-on purchases.
- Minimized complaints by keeping drinks full and delivering correct orders.
- Kept cash register accurate by carefully processing cash and credit payments.
Hostess
Chillis
Lithonia
06.2022 - 01.2024
- Resolved customer concerns and handled requests with the outmost professionalism.
- Greeted guests warmly and ensured a positive first impression.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Took reservations by phone and in person, providing helpful, accurate responses to inquiries.
- Monitored dining rooms for seating availability, service, safety, and well-being of guests.
- Coordinated efforts of waitstaff to balance workload between all sections of the restaurant and bar.
- Ensured tables were clean and set before seating guests.
Education
Associate of Science - Nursing
South College Atlanta
Atlanta , GA 08.2025 - 01.2026
HIGH SCHOOL DIPLOMA -
LITHONIA HIGH SCHOOL
Skills
- Working efficiently in a fast-paced environment
- Prioritizing tasks during busy shifts
- Attention to detail
- Strong time management
- Staying organized under pressure
Timeline
Associate of Science - Nursing
South College Atlanta
08.2025 - 01.2026
Server
My Exotic Tastez
02.2023 - Current
Hostess
Chillis
06.2022 - 01.2024
HIGH SCHOOL DIPLOMA -
LITHONIA HIGH SCHOOL