ASHANTI CANTY

• Took reservations over phone and in person.
• Managed incoming calls during busy shifts.
• Assisted servers in seating guests by escorting them to their tables.
• Contributed to team efforts by accomplishing related tasks as needed.
• Assisted other departments when needed such as bussing tables or delivering food orders.

• Adhered to post orders while maintaining a visible presence around the property.
• Maintained accurate logs of all security related activities.
• Performed first aid and CPR when necessary during emergency situations.
• Provided escorts for visitors as needed throughout the facility.
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• Manage multiple tasks efficiently
• Label printer & trained all new employees to count inventory & label stock & computers
• Count all inventory for inventory counter
• Providing exceptional customer service in resolving inquiries
• Handling all order problems effectively
• Able to handle a variety of inquiries and situations, often under time constraints or changing priorities
• Successfully computer etiquette and service techniques
• Monitored inventory levels and ordered supplies as needed.

My duty was to greet customers and seat everyone and serve them and their party.

My duty was to close out all checks for my tables, & clean and assist all my customers

• Greeted guests and provided menus.
• Assisted in training new servers.
• Monitored dining room for cleanliness and proper set-up at all times.
• Maintained records of transactions made during shift as required by law or company policy.
• Accurately recorded orders on cash register and point-of-sale system.

• Updating all employees & customers on the new policy & new requirements
• Reviewing all new marketing materials & sending them to the boss to verify & get them approved
• Contact representative to resolve issues and insure customer satisfaction
• Served as a brand ambassador by designing innovative ideas targeted at enhancing client engagement.
• Provided exceptional customer service to ensure customer satisfaction.
• Identified opportunities for upselling additional products or services based on customer needs.
• Resolved complex problems by working with other departments to provide solutions that meet customer needs.

• Over the phone customer service/sales rep
• Managed end-to-end recruitment process from initial contact through onboarding and orientation of new employees.
• Assisted in creating job descriptions, salary ranges and performance criteria for sales roles.

• Providing Information about products
• The services we offer
• Processing all returns
• Responding to customer complaints to give customer satisfaction