ASHANTI JACKSON
Decatur
Summary
I am a dedicated and versatile professional with hands on experience in security, call center operations, customer service, data entry, and retail. I thrive in fast paced environments where attention to detail, clear communication, and strong multitasking skills are essential. I take pride in providing excellent service, resolving issues efficiently, and maintaining a calm and professional demeanor under pressure. I’m quick to learn new systems and procedures, and I’m committed to contributing to safe, organized, and customer focused workplaces. Protective security guard with 2 years of experience working to promote safety of people and premises in assigned area.
Overview
3
3
years of professional experience
Work History
Security Officer
Unitas Security
Atlanta
09.2024 - 03.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Security Officer
Allied Universal Security Services
Atlanta
04.2023 - 02.2024
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Enforced company policies and procedures to uphold a secure environment for all.
- Provided exceptional customer service, addressing inquiries and assisting visitors professionally.
Baggage Handler
Unify
Atlanta
08.2022 - 04.2023
- Proactively identified potential problems or errors in the baggage handling process, taking corrective action when necessary.
- Improved baggage handling efficiency by streamlining loading and unloading processes.
- Collaborated with team members to ensure efficient transfer of luggage between flights.
- Operated baggage handling equipment, ensuring proper functionality.
- Collaborated with team members to streamline loading processes.
Education
High School Diploma -
Chapel Hill High School
Douglasville, GA05.2023
Skills
- Report Writing
- Incident Reporting
- General security
- Surveillance
- Project management
- Strong teamwork
- Money handling
- Appointment scheduling
- Customer service
- Task prioritization
- Data analysis
- Time management
- Communication skills
- Problem-solving
Timeline
Security Officer
Unitas Security
09.2024 - 03.2025
Security Officer
Allied Universal Security Services
04.2023 - 02.2024
Baggage Handler
Unify
08.2022 - 04.2023
High School Diploma -
Chapel Hill High School