Ashanti McCants
McDonough,GA
Summary
Human Resources and People Operations professional with a strong operational background and progressive experience supporting recruiting coordination, onboarding, employee relations, HR operations, and compliance within enterprise and fast-paced environments. MBA-prepared with expertise in HRIS implementation support, onboarding logistics, SOP development, employee lifecycle management, and process optimization. Recognized for improving employee experience, streamlining onboarding workflows, supporting cross-functional hiring initiatives, and building scalable HR processes that enhance operational efficiency and organizational effectiveness.
Overview
7
7
years of professional experience
Work History
PEOPLE & OPERATIONS COORDINATOR
Better Earth
Atlanta, GA
01.2025 - Current
- Coordinate onboarding logistics for new hires, including offer documentation, background checks, drug screenings, orientation scheduling, and pre-employment communication for a growing multi-state workforce.
- Support recruiting coordination efforts by scheduling interviews, communicating with candidates, and partnering with hiring managers to maintain an efficient hiring and onboarding process.
- Assist with BambooHR HRIS administration, employee data management, onboarding workflows, and implementation readiness activities supporting 40+ employees and contractors.
- Maintain employee personnel files with a focus on confidentiality, compliance, and audit readiness, improving organization and accessibility of HR documentation.
- Streamlined onboarding documentation processes by converting paper onboarding packets into secure e-signature workflows, improving efficiency and reducing manual administrative tasks.
- Serve as a primary point of contact for employee onboarding questions, benefits enrollment timelines, and policy clarification to support a positive employee experience and timely onboarding completion.
- Improved HR documentation structure and digital file organization across departments, increasing consistency and reducing document retrieval time.
- Provide day-to-day HR administrative support within a fast-paced, growing organization supporting employees across multiple departments and locations.
OPERATIONS BUSINESS ANALYST
The Home Depot
Atlanta, GA
05.2022 - 01.2025
- Managed end-to-end onboarding access and system setup for 250+ new corporate hires annually, ensuring 100% day-one readiness and reducing new hire system access time by 30%.
- Authored and maintained 40+ SOPs, workflow guides, and compliance templates adopted by HRBPs and cross-functional teams.
- Partnered with HR, Legal, and IT teams to align documentation standards and improve workforce processes.
- Redesigned the internal Knowledge Base structure, increasing user adoption and improving documentation accuracy.
- Prepared workforce reports and presentations supporting HR and Operations leadership in strategic decision-making.
PROJECT SUPPORT COORDINATOR
The Home Depot
Atlanta, GA
06.2019 - 05.2022
- Coordinated workflows and service standards for large-scale customer and vendor projects across 3+ cross-functional teams, ensuring timely project execution and service consistency.
- Developed and implemented Service Level Agreements (SLAs) and communication processes that improved operational responsiveness and strengthened cross-team collaboration.
- Partnered with Operations, Sales, and Vendor teams to resolve escalated client issues, supporting high customer satisfaction and project continuity.
- Leveraged KPI reporting and service metrics to identify operational trends and support leadership-driven process improvement initiatives.
- Developed project tracking tools, calendars, and stakeholder communications that improved workflow visibility, accountability, and organization across multiple active projects.
Education
Master of Business Administration (MBA) - Human Resource Leadership
Clayton State University
Morrow, GA01.2025
Bachelor of Science - Business Management
Clayton State University
Morrow, GA01.2024
Skills
- Recruiting Coordination
- Candidate Communication
- Interview Scheduling
- Onboarding & Orientation
- HR Operations
- BambooHR
- HRIS Administration
- Employee Relations
- Benefits & Payroll Support
- Compliance & Recordkeeping
- SOP Creation & Documentation
- Workforce Reporting & Analytics
- Employee engagement strategies
- Cross-Functional Collaboration
- Change Management
Timeline
PEOPLE & OPERATIONS COORDINATOR
Better Earth
01.2025 - Current
OPERATIONS BUSINESS ANALYST
The Home Depot
05.2022 - 01.2025
PROJECT SUPPORT COORDINATOR
The Home Depot
06.2019 - 05.2022
Master of Business Administration (MBA) - Human Resource Leadership
Clayton State University
Bachelor of Science - Business Management
Clayton State University