Summary
Overview
Work History
Education
Skills
Timeline
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ASHANTI MORGAN

Conyers

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

5
5
years of professional experience

Work History

Warehouse Associate

Amazon
Stone Mountain
01.2023 - Current
  • Inspected returned merchandise for damage or defect before restocking shelves or returning it back to suppliers and vendors.
  • Packed goods for shipment in accordance with customer instructions.
  • Checked all outgoing shipments to ensure accuracy prior to dispatch.
  • Received and processed incoming shipments, verifying accuracy of items against purchase orders.
  • Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
  • Communicated effectively with team members on matters related to work assignments.
  • Collaborated with team members to complete tasks efficiently and accurately.
  • Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.

Shift Manager

Sonics Drive In
CONYERS
01.2020 - 12.2021
  • Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Followed company security procedures for handling large sums of money.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Identified areas where additional controls are needed to reduce risk of contamination or adulteration of processed foods.
  • Monitored environmental conditions within processing facilities to ensure safe working conditions for employees and consumers.

Education

High School Diploma -

LITHONIA HIGH SCHOOL
Lithonia, GA
05-2020

Skills

  • Inventory management
  • Order processing
  • Shipping logistics
  • Quality inspection
  • Stock replenishment
  • Customer service

Timeline

Warehouse Associate

Amazon
01.2023 - Current

Shift Manager

Sonics Drive In
01.2020 - 12.2021

High School Diploma -

LITHONIA HIGH SCHOOL

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ASHANTI MORGAN